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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My order was a gift and I personally did not see it, but they were happy with it.
Well done
I think the handling fee could be more transparent! I'm sure it won't matter to most of your customers but I rechose my bouquet based on the extra $15
I never seen them but my friend said they were beautiful.
My order arrived a day late, looked NOTHING like the arrangement I had ordered, and the was half dead. We think it may have been left overnight in the delivery truck but that doesn't explain why it didn't look like what had been ordered. All in all, it was a very disappointing experience and I will not use this company again.
I know I didn't receive the flowers on promised day; but when they arrived my wife's approval was all that was needed.
Everyone loved the custom base!
Love pumpkin idea
Good so far. I hope they deliver the day I asked.
Beautiful and on time!
Easy to order. Product delivered is great value for the money
My first time ordering with this company and it wasn't right. They blamed it on the flower company they work with and took no ownership. Don't use. Over priced, good chance they will get your order wrong too
This order was a gift and the recipient was very pleased.
The flowers wilted very quickly.
We upgraded from the economy version to reflect like the picture as shown. It was nice but looked small compared to other flower arrangements at the funeral service.
I find it difficult to understand, I order flowers from you-guys 2-3 times a year and still I have to enter all my information each time I use you're system. I try putting in my password for the account and that too, I have problems with. Where's the customer service?
Easy to find something that would work for an anniversary.
Quick and easy to do
Very expensive for the size of the bouquet that was delivered. Delivery speed was excellent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members