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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Good
Very satisfied
Went through the first time:-)
I previously ordered flowers for 106 Westmont dr and you didn't send her what I ordered you sent something much cheaper and charged me full price!
Ordered online
Delivery charge was a bit expensive and presentation was in vase but that's all. No pretty paper or pretty bag or even a lovely handwritten card was presented. The black and white Xeroxed note clipping seemed a bit tacky.
The flower arrangement is beautiful. Made my wife's day on her Birthday.
I upgraded to the medium/mid priced bouquet but the bouquet received was much sparser than the picture shown...more like the lower priced bouquet :(
The flowers could have been healthier and whiter in color since it was a condolence product.
The vase is beautiful.
Not worth $100 dollars!
Very great customer service, delivery time and care.
It was missing the royal blue flowers, everything was white and did not have any pop of color. Results were disappointing!
Love your website and all the beautiful selections you have! The Flower's you sent to my friend were Stunning! They were so Perfect that they almost looked like Silk Flowers! My Friend was grieving the loss of her mother and this arrangement consoled her! The Cross in the arrangement will be a nice remembrance piece for her to treasure! Thank you for Caring!
I couldn't get my first choice on the delivery date I wanted but otherwise OK.
It was delivered promptly, as advertised with no complaints to add.
I requested same-day delivery. It's okay that it was not able to be delivered on the same day. It was not okay that a florist accepted the job as deliverable on the same day and failed to do so. The florist could have turned down the request rather than accepting it and keeping my expectation that it would have been delivered on the same day.
The $2.99 same-day fee was refunded to me but it was very frustrating, especially because of the nature of the gift.
Beautiful arrangements. All 3... Thankyou
Great
My friend that received them was thrilled
Quality of the flowers was good. Would recommend to others. Shopping experience was good. Would recommend upgrading some of the pics. Flowers don't look so fresh in some of the different angles. Caused me to go look at other sites, but your prices are very good so I gave you a try. On a budget. Thanks.
I didn't like that I could not get a time frame on what time to expect delivery and I also didnt like that it took all day for it to be delivered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members