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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Vase option for my wife's favorite flowers made it amazing. Only issue I had was card and candy was missing
I am not sure chocolate that i ordered was delivered. I didn't want to ask my friend it would be rude. In the picture saw the balloon and flowers not the chocolate.
The service was fast and my wife was very happy to get it. Thank y'all for the service
The arrangement was just perfect! It looked just like the one pictured.
Product not delivered on time.
Very happy, the arrangement was beautiful.
Nice flower selection, however, I feel like the shipping charge followed by a 'handling' charge followed by a tax charge was a bit excessive. It brought my $31 bouquet to $58...
Flower arrangement was fresh and very pretty. Daughter loved it!
Flowers
The ordering process was easy. The flowers were delivered on time and were beautiful!
Very satisfied with your service will use again
Thought the picture was etched in the vase,,but was very happy how it looks, and the roses are as fresh and full as the day i recieved them.
The daisies in the arrangement looked wilted. Otherwise the arrangement looked good. Recipient was very happy with it...
On time and pack well.
Lots of selections.Flowers were sent as a gift to someone in Florida and I was told they were beautiful.
The price of shipping/service is expensive.
Bait and switch on the pricing. Ugh.
Ordered for my partner and I'm based in Australia with her being located in Brooklyn. She recieved them same day. Website was easy to navigate and pricing was fair.
I ordered two set of flowers to two different locations and the flowers were received dead.
Easy purchase!
My mother celebrated her 90th birthday on the 27th of September. She was delighted with the gorgeous floral boquet!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.