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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The order started of at $35 ended up costing $66 with all the charges.
Easy website to use and the prices aren't too terribly high. I do wish there were a few more choices for the "sale" items if you don't want/like roses though.
I ordered the midsize sunflower arrangement for my son's anniversary. When we did FT with him he thanked us for the arrangement and showed it to me. It looked very small
And not what I had thought I had purchased. I called customer service and was provided a $10 gift card for a next purchase. But after this experience, I am not sure there will be a next purchase
The flowers delivered were not the same nor a comparable replacement. I therefore sent cheap looking flowers to a funeral of a dear friend. I submitted photos and Customer service gave me a 25% discount. I had previously ordered flowers for a bday and was very satisfied. Not sure I will use them again.
Flowers were too late.
Flowers turned out beautiful! They were for a friend for her retirement! She really likes them! I thought delivery was a little much...$14.99!
Delivery was on time for my daughters birthday. She informed me they were beautiful. Delivery was made in ga.
The order was received timely! From the photo sent by the recipient the flowers look slightly wilted than the photos on your website. Still very colorful though. Recipient said they were pleased, but not sure if they were just being gracious or not.
The gal that was delivering was a little confused at first but she found where she was to deliver them to. She called me to let me know they were delivered. Very friendly gal.
It work out very well with me ordering late the night before the birthday.
INITIAL ORDERING - EXCELLENT
DELIVERY AT 8:00 PM IS ABSOLUTELY UNACCEPTABLE. A CUSTOMR SHOULD NOT HAVE TO TRACK A GIFT EVERY HOUR PAST A REASONABLE DELIVERY TIME AND NO PHONE CALL JUST TO SAY THERE WAS A DELAY - ABSOLUTELY UNACCEPTABLE.
8:00 PM DELIVERY AFTER THE BIRTHDAY DAY WAS OVER
AND TERRIBLE CUSTOMER SERVICE AT 7:40 PM RUDE!
Ordered here before. Flowers are nice quality and delivery is timely
Mal servicio, porque hasta el final ponen un gasto de "MANEJO",
Deben de anticiparlo, porque en los Precios aparece por ejemplo: "$65.00" pero se termina pagando $90.00?
Don't like that you can't see examples of the arrangements.
Great choice and service
I don't really have a comment. I did order this on king sooper flowers website.
Fast service and lovely floral arrangements.
I liked the ease of things and I really hope the arrangement is beautiful. Thank you
Great
Delivered faster than expected and recipient was very pleased!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members