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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Carolyn O.
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Added costs and too much for delivery
September 30, 2020

Added costs and too much for delivery

Date of experience: September 30, 2020
Priscilla S.
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Delivery charge is too high
September 30, 2020

Delivery charge is too high. I spent too much time picking out the flowers and entering info to just cancel. Delivery fee is only told at the very end of transaction. Won't be ordering from here again.

Date of experience: September 30, 2020
Brittany D.
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I have gotten flower arrangements from here before and the receivers absolutely loved them. I am hoping that the cake I ordered is just as good if not better. Loving shopping here :)

Date of experience: September 30, 2020
Carmen J.
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Easy to purchase, so many options!
September 30, 2020

Easy to purchase, so many options!

Date of experience: September 30, 2020
Pat D.
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Quick & easy shopping online
September 30, 2020

Quick & easy shopping online.

Date of experience: September 30, 2020
Evelyn B.
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Your prices seem rather high
September 30, 2020

Your prices seem rather high.

Date of experience: September 30, 2020
Demetra W.
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I ordered as a gift for my boyfriend
September 30, 2020

I ordered as a gift for my boyfriend. It did not look like the picture at all. I was disappointed!

Date of experience: September 30, 2020
Dorothybirdsall Z.
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We appreciated the service we received as we ordered the flowers from Florida and they were delivered to my sister in California. The only thing we were disappointed about-we ordered them in a tea cup and they were sent in a vase. They were a surprise and she said they wee beautiful. She received them the same day we ordered them.
Our thanks. Dorothy

Date of experience: September 30, 2020
Dee W.
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Very easy to use website and really like your selection. My Aunt really raved about the quality of the flowers and how fresh they were.

Date of experience: September 30, 2020
Paola S.
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The flowers were ugly and poor quality
September 30, 2020

The flowers were ugly and poor quality. I order a baby boy bouquet and it was delivered with a florescent green bow and bright ugly assorted flowers. 1st time customer I will never order again. Dissatisfied customer.

Date of experience: September 30, 2020
Debbie S.
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To be completely honest, for the price I paid ($71.78 including everything - $59.99 for the dish garden) I was extremely disappointed in the dish garden. I happened to be at my friend's house when the order arrived. It was nothing like the picture I ordered, was very small. This was supposed to be a "premium" dish garden (in between standard and deluxe), and I found it to be substandard.

Date of experience: September 30, 2020
Marni X.
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The service fee should have been included it nearly doubled the price of the delivery. If they are more expensive it should specify upfront. I feel as if it was false advertising.

Date of experience: September 30, 2020
Cathy M.
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Always appreciate the lower cost than most florists
September 30, 2020

Always appreciate the lower cost than most florists

Date of experience: September 30, 2020
B M.
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Very easy site to view & place order flowers were...
September 30, 2020

Very easy site to view & place order flowers were a gift - recipient said they were beautiful.

Date of experience: September 30, 2020
Mary G.
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Not happy with what my friend rec'd today
September 30, 2020

Not happy with what my friend rec'd today. Two flowers in box were broken and they don't look like what I bought.

Date of experience: September 30, 2020
Debbie F.
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I've used From You Flowers and have never been disappointed

Date of experience: September 30, 2020
Wendy D.
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My order was wary to place and delivered on time
September 30, 2020

My order was wary to place and delivered on time. Thank you

Date of experience: September 30, 2020
Nicole W.
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My delivery did not physically arrive until 9 pm on the day of delivery.

Date of experience: September 30, 2020
Elaine L.
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Colors weren't exactly like picture
September 30, 2020

Colors weren't exactly like picture. Only the orange was the same. No maroons.

Date of experience: September 30, 2020
Sabrina T.
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My daughter was totally surprise and awesomely surprise thank you so very much

Date of experience: September 30, 2020