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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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The people who received your delivery were extremely impressed with the presentation and quality of blooms. Thanks!
Very easy to navigate and purchase. The delivery person was very nice too! Thank you very much.
This site had the best prices and easiest ordering
I like this site;I 've used it before.
Had difficulty with website on my phone. Had to use my office PC.
Same day delivery option is great. Easy to place order. Reasonable pricing. Flowers were gorgeous!
Good choice.great variety. Customized a vase and it came out better than the preview. Absolutely stunning
Easy to order online. Quickly located item and price. Very efficient to be able to place order using my Amazon sccount.
The flower arrangement was beautiful and arrived just in time for my friend's birthday party at the nursing home.
Quick and easy to order. My sister sent me pictures and it wasn't even close to what I ordered. This was for my mothers 86th birthday and I was disappointed.
The shipping and delivery charges are exorbitant! I hope the flower quality is good. My friends tell me the flowers are beautiful!
What I paid for and what I got did not match.
The actual floral arrangement looked nothing like the picture online.
It looked like a lot more flowers then she actually recieved. I was kinda disappointed when I spent 60 dollars. But other then that service was great!
The peace lilies served their purpose and I was told they were absolutely beautiful. I appreciate the fast delivery time and professional service to my family in this time of mourning.
Good services
My girlfriend loved it!
Easy! Fast! Beautiful display
I appreciated the free delivery and the roses were great discount also
The flowers were beautiful, chocolate and balloon were great. The only thing that I was a lil not happy with was the flowers were delivered in Florida and they were just left on the porch. I was on the phone with the recipient and had her go check for her surprise. If I had not been on the phone she would not have know about her Delivery.
I was very happy with product she received. Thank you.
Very fresh and vibrant arrangement. You can always count on the best from fromyouflowers.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.