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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Site is easy to maneuver and place the order.
Recipient loved her flowers
Absolutely the most beautiful arrangement my daughter ever received. She thought it must have cost over $200 dollars.
Great
Couldn't receive discount as i'm in Australia, wouldnt accept my state ot country.
Hope these flowers will be delivered?
So far a enjoyable experience
Easy to choose product
Easy to add extras
Easy site to use
Flowers were beautiful and I am her wonderful love!
I ordered gourmet cupcakes and I did not receive what I ordered what I got was basic cupcakes with frosting and regular sprinkles on them. I would have not paid this amount of money for basic cupcakes that I could have got at the grocery store. I was offered 50% of my money back but it didn't make up for the surprise I was sending for my girlfriend's birthday.
Delivery fee is high but flowers are reasonably priced.
Flowers delivered later than expected.
I was looking for a flower shop close to a hospital and you came up and I ordered from you because you advertised you deliver within 4hrs of order. My son was happy when he received his delivery.
Arrived days late at around 10 pm. Not even the flowers I ordered. Will not be using your services again.
Quick easy and nice selection reasonably priced
Flowers were fresh and beautiful.
Fast and easy to order, thank you
Been good so far - as long as the flowers get delivered on time!
Everything is always quick and concise. Should I forget to add things to an address, they are always helpful and cordial and quick to remedy my mistake. I will be using their service again.
Service was excellent and flowers are beautiful
Substitutions were made. They weren't the best. Customer service was great.
I was contacted due to an issue with what I ordered was unable to be processed. Tony explained the situation, as well several possible solutions which ended with a different arrangement equaling in price what I had originally ordered, as well guaranteeing same day delivery. Ensuring that the transaction would go smoothly, I was placed on hold several times, with each step being fully explained to me. I was VERY impressed by Tony, and by the end of the transaction, I had no more questions. The delivery was even more impressive, as they made sure we received the arrangement (left on the porch). I received a phone call/voicemail, and the driver waited until the flowers were picked up before she left. My wife was VERY pleased with the flowers, for we were celebrating our 25th anniversary. What could have gone off the rails, turned out to be a great experience from start to finish. Thanks to all involved! Highly recommend!
Didn't like the surprise high service charge. It makes hard to compare with compitition
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members