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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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magaly p.
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It was a nice arrangement for a family funeral
October 1, 2020

It was a nice arrangement for a family funeral. It arrived on date it was specified and on time. My family member loved the flowers and the vase was nice.
Thank you.

Date of experience: October 1, 2020
Rizalie M.
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I am a bit disappointed...
October 1, 2020

I am a bit disappointed... the promo picture it looks so pretty & lots of flowers. It disappoints me when i saw because not much flowers & price is very expensive for that little amount of flowers... Sorry but i think it will be my first & last order.

Date of experience: October 1, 2020
Miriam S.
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2.99 upcharge too much on top of the 14.99, especially for the delivery time being so late. I ordered a second time just after 6 p.m. on Wednesday because they said I had a $12.19 credit, I paid another additional 2.99 for the delivery to be on the next day which was Thursday and still at 5:41 p.m. the flowers still have not been delivered! Why am I paying almost $20 for the flowers to be delivered?! In addition, I the credit didn't make any difference really because I was denied the ability to order the flowers I wanted that were a lower price. I got a message that I had to spend more for delivery to the ******* area. From now on I will stick with ordering directly from my local florists and encourage my friends and colleagues to do the same. Since this company seems to be trying to get money anyway it can out of its customers.

Date of experience: October 1, 2020
Bon U.
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Fairly priced & nice promotions offered as well, terrific delv date options & most at no extra charge :)

Date of experience: October 1, 2020
Kimberly M.
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I have used Fromyouflowers many times and have never been disappointed.

Date of experience: October 1, 2020
Stephanie B.
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I sent flowers to my mom
October 1, 2020

I sent flowers to my mom. They arrived on time and were very pretty.

Date of experience: October 1, 2020
Patty S.
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Discount was good, no tricks
October 1, 2020

Discount was good, no tricks.

Date of experience: October 1, 2020
Walt D.
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I found exactly what I needed
October 1, 2020

I found exactly what I needed

Date of experience: October 1, 2020
Frankie T.
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I've have been ordering from From You Flowers and they have been so wonderful and efficient and we're very happy with what they do :)

Date of experience: October 1, 2020
Jason R.
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Fruits looked and taste very nice
October 1, 2020

Fruits looked and taste very nice. Very prompt delivery.

Date of experience: October 1, 2020
Kay S.
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Using your web sight, almost every arrangement I selected could not be delivered to the area code I needed. It was very frustrating. After finding an arrangement that could be delivered, I made the order. I told them it was for a 10:00 a.m. funeral. When I arrived at the funeral I started looking at all of the flowers, but my arrangement was not there. I called after the funeral, and they said it would be delivered by 10:00 that night. It was delivered to the church around 3:00 p.m. Of course that was way after the funeral and the graveside service. I will say that they did refund my cost of the arrrangement. I appreciated that.

Date of experience: October 1, 2020
Dawn P.
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Convenient and good price and variety
October 1, 2020

Convenient and good price and variety

Date of experience: October 1, 2020
Fano P.
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Very easy to place orders online
October 1, 2020

Very easy to place orders online. My daughter received exactly what I wanted her to have for her birthday. She was very happy with the whole flower arrangement she received. Can't believe I did not have to speak to anyone but it was all on line. Also the flowers were delivered in the morning she had her whole day to enjoy them on her birthday.
You guys are amazing!

Date of experience: October 1, 2020
Pam O.
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Would have liked to see the "add on" for balloon option rather than placing a 2nd order for the same person. Hope they arrive together.

The recipients called me to say thank me, but the balloons arrived 6 hours after the chocolates. This should have arrived together.

Date of experience: October 1, 2020
Pat S.
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Very satisfied!
October 1, 2020

Very satisfied! Very pretty arrangement & speedy delivery

Date of experience: October 1, 2020
Diane S.
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Delivery price is high
October 1, 2020

Delivery price is high. The flowers really weren't like what the picture showed. I realize they use whatever they have on hand, but I wasn't impressed.

Date of experience: October 1, 2020
Claudia G.
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Thank you for the service
October 1, 2020

Thank you for the service.

Date of experience: October 1, 2020
Angela H.
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Never ordered from your site before
October 1, 2020

Never ordered from your site before. The recipient liked her flowers and they were exactly what I ordered. A little pricey on the shipping!

Date of experience: October 1, 2020
Joyce W.
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Very easy to place an order online
October 1, 2020

Very easy to place an order online.

Date of experience: October 1, 2020
Fazel F.
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I dont know why, but my order did not go thru the first time. I had to re-do the order.

Date of experience: October 1, 2020