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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Sailormoon R.
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Nice and easy website to navigate
October 2, 2020

Nice and easy website to navigate. The flowers were beautiful and the chocolates were tasty. I did not give five star rating for everything because there was supposed to be a balloon included with the price of my order and we did not get the balloon.

Date of experience: October 2, 2020
Lindsay G.
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Overpriced for what was received
October 2, 2020

Overpriced for what was received. Pretty disappointed. Shop around, there are better product offers out there.

Date of experience: October 2, 2020
Anuradha N.
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Excellent customer service and very prompt delivery - thank you!

Date of experience: October 2, 2020
Linda X.
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Cousin loved the flowers
October 2, 2020

Cousin loved the flowers

Date of experience: October 2, 2020
Martha L.
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Overall the experience was great
October 2, 2020

Overall the experience was great. I would order from this site again.

Date of experience: October 2, 2020
Marianna C.
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...
October 2, 2020

Date of experience: October 2, 2020
Carolyn B.
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Hopefully, the orchid will be attractively wrapped and presented as a special gift. Thank you so much.

Date of experience: October 2, 2020
Richard Q.
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Great to Send when we are unable to!
October 2, 2020

Great to Send when we are unable to!

Date of experience: October 2, 2020
Joan D.
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Great experience
October 2, 2020

Great experience. The plant was healthy and the pot was beautiful!

Date of experience: October 2, 2020
Smile R.
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Great options and like that you offer No contact delivery.

Date of experience: October 2, 2020
helen F.
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I do not usually shop on line
October 2, 2020

I do not usually shop on line. However, it was easy today

Date of experience: October 2, 2020
Edmund G.
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Awesomely easy!
October 2, 2020

Awesomely easy!

Date of experience: October 2, 2020
Denise M.
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So many beautiful flowers, hard to choose
October 2, 2020

So many beautiful flowers, hard to choose. I don't know how they looked on arrival but I'm sure they were beautiful. Thank you so much.

Date of experience: October 2, 2020
Leola C.
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Easy ordering
October 2, 2020

Easy ordering

Date of experience: October 2, 2020
ANDREA B.
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SHIPPING AND HANDLING IS VERY EXPENSIVE!
October 2, 2020

SHIPPING AND HANDLING IS VERY EXPENSIVE! I THINK $10 IS ALOT MORE REASONABLE.

Date of experience: October 2, 2020
Carl S.
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It's been wonderful & I think will like what we picked out, mom can't have any roses

Date of experience: October 2, 2020
Erica H.
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Easy to order and your company is eager to take my money but delivers flowers that are not what I paid for. The arrangement was supposed to be vertical and it was NOT. I NEVER ordered the flowers with glitter on them, my mother HATES glitter. The glitter made a mess in her car so essentially, the gift I bought her for her birthday accrued a coat for her with having to take time and money to clean up the glitter from her car. This was not at all how it should have transpired. It was supposed to have been a simple arrangement for which I bought the premium and it looked like there was no extra effort to make it 'premium.' I won't order flowers from this company again. I'm very disappointed and I feel like I was ripped off.

Date of experience: October 2, 2020
Edward H.
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It was delivered on time and the flowers were beautiful!

Date of experience: October 2, 2020
Marcin D.
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It was fast and easy
October 1, 2020

It was fast and easy

Date of experience: October 1, 2020
JC L.
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Turned out better than expected, looking forward to it blooming.

Date of experience: October 1, 2020