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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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You are expensive
MY SHOPPING EXPERIENCE HAS BEEN INFORMATIVE, WITH NO PROBLEMS.
Did not like a handling fee being added to my order at the very last second to my order. Feels like a bait and switch tactic.
My mother who was the recipient loved the arrangement and said they were great even the week after! She wanted to know the florist because she was so impressed with the flowers.
Reasonable and very easy to order. They were a birthday gift for my aunt and she absolutely loved them! Very happy with how they looked! Will be ordering from you again!
Flowers were delivered in late afternoon. I was worried.
You are the only florist I order from for the past couple of years. Love that what I order is what is received. In fact, what was sent was even prettier than what the picture showed when I made the order.
Thank you for the free shipping offer! It makes sending a beautiful bouquet of flowers so much more reasonable and affordable! I have heard from recipients your flowers are fresh and colorful and Last well over a week's time. Well done! Thank you!
The flowers were absolutely beautiful but it did not look like the photo.
Love the options more than other florist websites. Hope it looks as beautiful as the photo when it's delivered to my aunt for her birthday.:-)
Hopefully the flowers will look beautiful. The flowers were delivered in a box and they did not look perfectly fresh and vibrant. Although the flowers were nicely packed in the box the flowers did not look arranged well at all and I'm not a professional. So I'm not happy because they look like an amateur (me) arranged them
I received today an email that my o# ******* was hopefully delivered 10/2/20 at 4:05PM to a funeral home in Ohio, so at this time I cannot give a rating of the time of delivery and I`m sure the quality of the flowers was A#1.
The customer service was superb placing the order online; all went well.
Thanking you. I remain,
Very truly yours,
Bruce Kawejsza
Very easy
My Mom was very happy with the flowers the florists created for her. My Mom's favorite color is purple and purple flowers were in the bouquet of flowers. I didn't even request it. It was like the florist knew. I am getting flowers for my Mom again for her birthday. I can't wait to see what they are going to look like! I will definitely be a repeated customer.
Great shopping experience. Easy and fast to order and my previous order was on time and beautiful! Nice to be able to send to family members in another state with confidence in the order.
Ordered for 28 Sept delivery. Somehow delivery was next day 29 Sept.
I appreciate that the flowers were delivered in a timely manner. I never got to see the final product, but the receiver seemed happy.
Excellent and very user friendly Last order I sent was Beautiful
The arrangement was beautiful but smaller than expected
Hoping the recipients will be impressed with delivery. There were many basket plant options to choose from and I didn't particularly prefer the baskets. For that reason, I chose Garden Dish arrangement so the recipient would keep the dish planter and reuse it. A basket arrangement was sent anyways and I was disappointed as they were less expensive from what I had chosen. When I contacted the customer service, they apologized and gave me a credit of $10 to use for future orders. I was not interested in a credit that was to be used for future orders, a credit back to my account would have been more desirable as the order I had placed was not cheap.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members