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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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bobbi b.
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Confusing-was sent to a different page after I filled in my info-had to fill it in again-

Date of experience: October 5, 2020
Barb V.
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Although the flowers were beautiful it would have been nice to see the delivery fee before check out. My flowers went from $32.99 to $52.00 with delivery at the time of check out.

Date of experience: October 5, 2020
David R.
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Thank you so much for such amazing service
October 4, 2020

Thank you so much for such amazing service. The flowers have arrived in a timely manner and they were beautiful. They have definitely put a smile on my mothers face and mine as well. Thank you! I have actually placed a future order with you all already as well.

Date of experience: October 4, 2020
Carol K.
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Sent my mother-in-law flowers for her 96th birthday. She received them early this morning and said they were beautiful. Thanks!

Date of experience: October 4, 2020
Regina T.
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Overall very pleased by flower arrangements
October 4, 2020

Overall very pleased by flower arrangements. Sorry some locations are not available for delivery.

Date of experience: October 4, 2020
MrsCandy Z.
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It is so easy to order and send flowers from this company. The recipients always say the flowers are lovely. I had some unexpected address change and delivery issues with one of my orders, but they were very helpful and accommodating! The recipients were very appreciative and loved the dish gardens!

Date of experience: October 4, 2020
Lynette g.
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The arrangement was beautiful!
October 4, 2020

The arrangement was beautiful!

Date of experience: October 4, 2020
Bonnie M.
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Dependable
October 4, 2020

Dependable

Date of experience: October 4, 2020
Elena Q.
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Yeet
October 4, 2020

Yeet

Date of experience: October 4, 2020
Mary L.
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I think shipping is way over the top in terms of charges

Date of experience: October 4, 2020
Virginia
1 review
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From You Florist is TERRIBLE! DO NOT USE THIS SERVICE! They did not have item for my CONFIRMED ORDER yet did NOT find a different florist who had my item, nor did they CALL ME until the DAY AFTER DELIVERY SHOULD HAVE BEEN MADE! I placed@ 5:30pm on a Friday for a Saturday Deliver order online; it is RIDICULOUS they did NOT CALL ME until the day AFTER THE DELIVERY WAS TO BE MADE to tell me order/ delivery was NOT NOT MADE! And the day when they called was a SUNDAY so order could not be delivered even the next day I needed BECAUSE FLORISTS ARE CLOSED UNTIL MONDAY! This is TOTALLY UNACCEPTABLE and UNPROFESSIONAL! The order was for a death in the family & I was not able to attend funeral on Sunday so I needed it to be delivered SATURDAY, and, because family would be there!
ZERO STARS!

Date of experience: October 4, 2020
Angel U.
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I like the service provided
October 4, 2020

I like the service provided

Date of experience: October 4, 2020
Curtis B.
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Easy and fun
October 3, 2020

Easy and fun.

Date of experience: October 3, 2020
Patricia S.
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Always come back
October 3, 2020

Always come back.

Date of experience: October 3, 2020
L p.
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My Aunt loved her pumpkin rose bouquet
October 3, 2020

My Aunt loved her pumpkin rose bouquet. Upon delivery they called my aunt to let her know that her flowers were waiting for her in the shade next to her doorstep. It is 100 degrees in California.
Well done! Very happy!

Date of experience: October 3, 2020
Sally B.
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Easy to use website
October 3, 2020

Easy to use website. Coupon for free shipping made me finally order!

Date of experience: October 3, 2020
Robert S.
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Products don't always look exactly like their pictures on their site. They are high priced for what you actually get, especially when you add in a "standard" delivery fee ( $14.99) on to it. For the high price you pay for their products already, there should be no or a much smaller delivery fee, except of course for same or next day delivery.

Date of experience: October 3, 2020
Anastasia G.
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I've ordered fro them in the past and am always pleased with the products and service.

Date of experience: October 3, 2020
Brett S.
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It is always SO easy to order flowers from the FromYouFlowers website, and the flowers are always so beautiful!

Date of experience: October 3, 2020
Vera c.
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The flower arrangement was perfect, just beautiful, thank you. I'm glad I chose flowers for you. Delivered on the day I picked. Keep up the good work!

Date of experience: October 3, 2020