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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The arrangement looks nothing like what I had ordered. Also, I understand I wanted no contact delivery but they left it on my daughters porch and if I hadn't called her to see if she got a "surprise" that day she would never have found them yesterday. Seems like the delivery people could knock on the door and try to see if anyone is home instead of just leaving them without any kind of notification. Also, the flowers were supposed to have succulents and roses. The arrangement had one succulent that looked nothing like the picture and they used carnations instead of roses for the peachy color which we all know are way cheaper than roses.
Sry good service all around
It was a last minute idea to send flowers to my girl's job for her birthday. I haven't Done that in quite some time... They send a delivery time was within 4 hours. It was about 4 and a 1/2 but it was not a big deal considering that she still got them. And they were absolutely beautiful..
Easy site to use; affordable flowers
I found out the morning of 8/18 that my good friends husbands father passed away. I ordered flowers right away to send to them. I ordered by 9am and they were there by noonish. I didn't even pay for the early delivery. The arrangement was beautiful.
Unfortunately I have needed your services far too much lately. But I can rely that you will take care of my request. So thank you so very much.
Great selection, fast and easy checkout
The process was very easy and straight forward
The flowers arrived just in time they are beautiful
Day shipping price for the area had to be at least $50. But it only let me upgrade my product to get that instead of browsing the site to add more to the order of other products which is what i wanted to do. So i did not like that i only had an option of an upgrade that i have no idea what looks like because it doesn't give you or tell you what that upgrade consists of.
Nice, convenient, easy.
Wish the shipping cost was less
Best prices I've found! Thank you
The company was very thorough and even contacted when there was a delay in the delivery. They quickly removed the speedy delivery charge. My mom was very pleased with them.
The shopping experience on the site was user friendly. I did have trouble checking out as my card couldn't be billed though the charge was showing. That was a bit frustrating after 2 tries I just used a different card.
Easy site to shop and find discounts
I was extremely frustrated yesterday trying to change the password. None of the tokens worked. So I had sent an angry email. The I had a little come Jesus meeting with myself but was too late to stop email. I apologize. My friend loves them
It was really easy to choose from the selections. I especially like that i am told exactly what flowers are in the arrangement.
Excellent customer service and communication! The floral arrangements are beautiful! Highly recommend!
Flowers came in with a damaged box. Once I opened it the pedals and leafs just littered the box. Most of the Multi colored roses were damaged. Pretty upset that these roses are a high dollar amount and I received a damaged box with roses that are falling apart. I'm very embarrassed to present these to my wife. I understand what the directions said about the food and warm water and cutting at a diagonal but the roses that didn't fall apart seem they are to far gone. Most of the pedals are very very wrinkled. Very disappointed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members