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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Used to order flowers from 1-800...but you are the best
Always good service
Thank you
I really appreciate you helping me brighten someone's day.
Everything was perfect!
My next order of flowers I will use your service.
Nice selection of orchids.
GREAT!
Amazing
My sister was thrilled with her flowers. Thank you for making her hospital stay and surgery more bearable!
Unnecessary extra charges
Fast, efficient, and friendly! My recipient LOVED them!
They were delivered to someone else and I haven't heard from them yet- I'm assuming they were beautiful!
First time ordering from this site. Arrangements look good in the pictures. Hope the quality is good also. Pleased that it was free shipping. The weekend/same day delivery fee of 2.99 seems fair. Those factors drew me to order from here.
Update after delivery:
As of 8 pm day of delivery (Sat), it was not delivered yet. I called customer service and was told it was too late to contact anyone and since it was the weekend, it would not be delivered till Monday. I called the recipient to inform them not to expect the delivery on their actual birthday. Soon after, they called me to inform me that they received it.
They sent me a picture of the arrangement and I was disappointed that it did not look like the arrangement on their site. The picture on the website showed the arrangement with many more flowers and that it actually looked like a cake. The arrangement received was very skimpy and really couldn't tell it was supposed to resemble a cake. The balloon that I purchased as an add on was limp and layed on the table.
FROM ALL THE SIGHTS I WAS ON YOU HAD WHAT I WANTED FOR NEXT DAY SERVICE AND THAT MADE ME HAPPY THANK YOU
So cool to be able to deliver flowers same day!
Beautiful flowers and fast service.
Pleasant experience, recipient was pleased with flowers.
I ordered flowers for 4 different recipients. I received notifications that all were delivered. I cannot attest to how the flowers looked. Prices were great! This was an easy process - thanks for making it intuitive.
Did not like the surprise service and handling fee tacked on at the end. That is a bit underhanded. Be upfront about the costs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members