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From You FlowersReviews 147,039

3.2

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From the business

Flower delivery.


fromyouflowers.com
Founded in 2002
New York, NY, United States
+557
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Charles R.
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Charles Foy ordered flowers for a special someone and they arrived the next day as promised. Very pleased with fromyouflowers

Date of experience: August 21, 2020
Julie S.
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So far so good, now we'll see how the delivery goes.

Delivery was right on time! Couldn't have been more perfect! Thank you so much, you made a scared little girl feel a little bit better!

Date of experience: August 21, 2020
Kimberly B.
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I usually use ProFlowers.com to send flowers to my mom. I've used them for years. This time, I had a discount so went decided to try something new. She was extremely happy with the flowers and the local company who delivered them. She said they are the most beautiful flowers she's ever had delivered and they are much better quality. My mother was very impressed with the delivery itself as well. Thanks so much!

Date of experience: August 21, 2020
Jackie P.
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I was getting nervous they weren't gonna come in time before my daughter left the hospital. I should òf requested them earlier.

Date of experience: August 21, 2020
Christina K.
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I had to call an update my order with no balloon because I didn't realize that are pet freaks out with balloons. The customer service was able to take the balloon off and add flowers so it was the same price. That was very nice and good service.

Date of experience: August 21, 2020
Joann B.
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Ended up more expensive than I thought
August 21, 2020

Ended up more expensive than I thought. The recipient sent me a photo and the arrangement was beautiful!

Date of experience: August 21, 2020
Malcolm N.
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Flowers were amazing!
August 21, 2020

Flowers were amazing! Delivery took longer then expected.

Date of experience: August 21, 2020
Brenda K.
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I sent flowers to a friend
August 21, 2020

I sent flowers to a friend.
She loved them! She did send me a picture and they looked great!

Date of experience: August 21, 2020
cathy w.
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The receiver loved the flowers
August 21, 2020

The receiver loved the flowers. Thank you

Date of experience: August 21, 2020
New York
1 review
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Ordered flowers for a funeral. Was supposed to be delivered by noon (paid extra) not only were they not delivered by noon, but never delivered at all. After several phone calls and chats starting at 930am for services at 4pm I was assured they would be delivered. At 330 pm after my 5th or 6th call I was told the vase in the picture was not available and flowers would not be sent. WHAT? I could care less what vase it was in... get the arrangement there... nope sure did not. They did not call me to say this. It was only after my several calls that I found out. Absolutely heartbroken and there is no way to fix this. Save yourself the heartbreak. NEVER order through them.

Date of experience: August 21, 2020
ilayda X.
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Very easy process but I am buying this gift for my friend and I live in Turkey. The price is very expensive for me. You should think about us too :)) )

Date of experience: August 21, 2020
Donna M.
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Easy process to do and fast delivery
August 21, 2020

Easy process to do and fast delivery

Date of experience: August 21, 2020
Vanessa A.
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Excellent service!
August 21, 2020

Excellent service! I will use From You Flowers' services again.

Date of experience: August 21, 2020
Paul G.
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It's pricey and I won't be able to afford this often

Date of experience: August 21, 2020
Kim O.
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User friendly site with beautiful options!
August 21, 2020

User friendly site with beautiful options!

Date of experience: August 21, 2020
JACQUELINE J.
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Easy ordering
August 21, 2020

Easy ordering. My sister loved the flowers!

Date of experience: August 21, 2020
Warren D.
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It was nice the flowers are fresh and should bloom nicely.

Date of experience: August 21, 2020
Fernando E.
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Really impressed by the speed of delivery
August 21, 2020

Really impressed by the speed of delivery. Placed the order and received the flowers within 3-4 hours and with the quality shown in the photos on the website. Will definitely use this service again.

Date of experience: August 21, 2020
Steve W.
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Good easy to order
August 21, 2020

Good easy to order

Date of experience: August 21, 2020
Julius P.
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All worked out just fine...
August 21, 2020

All worked out just fine... thank you

Date of experience: August 21, 2020