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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Love your service and delivery promptness
First time we will see how they turn out. Received the flowers today
Very timely delivery, my parents loved the flowers.
Very pleased appearance of arrangement
A survey after delivery would be better to rate over all experience.
You offer many lovely choices. My daughter is working out of town on her birthday, so I sent flowers. I checked with the hotel on the best way to order and gave explicit directions for delivery. I called the hotel today to be sure the flowers had arrived. The desk clerk assured me that the flowers are beautiful and there's a big balloon! I know my daughter will love them.
Good flower options
Affordable
All good
I have been ordering flowers / gifts from you for years & they are always beautiful!
Always a pleasant experience ordering with this company. Thank you!
Everything was done in a very timely manner and the flowers are beautiful!
I had no issues! Great service)
Easy to order. Plenty of beautiful choices. Reasonable prices. Reliable delivery.
Beautiful orchid.
Quality of flowers was fine, not exactly like picture on website but I understand substitutions have to be made based on availability. Nearly 15.00 service and handling fee was tacked on at the end of ordering process. Be up front about every part of the cost.
The app is straightforward to use. I am waiting for a response from the recipient. I just ordered a set for myself, which I will see on Friday sometimes, can't wait!.
It is Friday and my flowers arrived wilted I am disappointed and hopefully, my friends own will arrive in better condition.
I spoke with a young lady and states they will resend asap no exact Dates were given.
Have purchased from you before. Your flowers are really fresh and beautiful. Yes, will purchase from you again.
Thank you, C. Terranova
Great variety of selections and beautiful flowers.
I haven't actually SEEN the flowers, so I wasn't happy that i had to give a star rating for something that I couldn't really answer, in order to complete the survey (I almost x'd out of it.)
I ordered 4 different deliveries on 3 different days. The second and third delivery arrived at a reasonable time and on the right day. I had my doubts because the first delivery was late at night and to the wrong address. It was never corrected until I call 3 times. It finally was delivered to the correct address, 3 days later.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members