On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I didn't like the fact that I had to spend a minimum amount of money to get delivery and then I had to pay for delivery and buy a vase
Easy to navigate and lovely flowers.
Ordered flowers over a week before delivery date. Flowers not delivered by 5:00 pm. on the delivery date. Called customer service. They called the local florist handling delivery- no answer. Said they must be out to lunch (at 5:00?). Assured me the flowers would be delivered & they would confirm delivery to me. Finally, my son texted me and let me know they were delivered at 6:45 pm. as he and my daughter in law were leaving for dinner. Flowers, while nice, were not close to what I ordered. Colors and type of flowers were different. Very disappointed. It is 8:00 am on the following day and I have still not received confirmation of delivery! Back to FTD!
First the flowers were delivered a day late. The arrangement that i ordered wasn't the one delivered. Very unhappy with your service.
Fast and easy order process!
Expensive shipping and handling added in the very end of check out process. Should be shown in the very beginning.
No comment
Too expensive.
Nice selection, my recipient loved them
I needed flowers and was very happy how fast and easy it was to get what I wanted. Very happy with the product.
Beautiful flowers and quick delivery. My mom
Loved them!
Quick-loading, no hassle website is 100% APPRECIATED! No frustration, Lovely selections. My Sister received the flowers and was happy that the lilies had not fully opened yet so that she could see and smell them open. Thank you! She really needed the boost in spirit.
Nice selection of beautiful arrangements at great prices. The flowers that were delivered were even more beautiful than the picture.
I was very disappointed that the promise of same-day delivery was not kept. However, the florist delivered the flowers today and they are lovely. My Dad decided to accept them after all, so you may disregard my cancellation and reimbursement request.
Sorry for the confusion over the FedEx delivery. That was something else entirely!
Very quick purchase
Very pleased with my order! Definitely will recommend and reorder again.
Flowers were beautiful. Recipient was very please.
My flowers were a gift and they were well received
"Handling fee" is a bit much if you ask me and the flowers were quite as full as the picture. Otherwise it would be 5 stars across the board.
The bouquet was done with a lot of cheap, dark colored flowers. Not at all what I was expecting a florist's choice would be during the summer. I'm really disappointed in what I ordered. The recipient deserved better than what she got, and I'm kind of embarrassed that she thinks that's what I picked out. I could've gone to Safeway or Fred Meyer and gotten better for half the price, but I ordered for delivery, because I thought it would be more special.
Very Happy with flowers
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members