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From You FlowersReviews 147,039

3.2

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From the business

Flower delivery.


fromyouflowers.com
Founded in 2002
New York, NY, United States
+557
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Laurie X.
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They liked and received on time
August 22, 2020

They liked and received on time

Date of experience: August 22, 2020
Steve A.
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Good, depends on what and when it delivered
August 22, 2020

Good, depends on what and when it delivered

Date of experience: August 22, 2020
manny G.
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The price is a bit high, lowering the prices will allow me to make more purchases from fromyouflowers

Date of experience: August 22, 2020
Eileen G.
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It's not obvious how to sign in if I am already a "member." That option is the smallest possible type.

Date of experience: August 22, 2020
Rowena R.
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Very happy with what my friend received
August 22, 2020

Very happy with what my friend received.
She was happy!

Date of experience: August 22, 2020
Carla H.
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The flowers arrived on time
August 22, 2020

The flowers arrived on time. I was told that they are beautiful!

Date of experience: August 22, 2020
BARBARA C.
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These were a gift they arrived on time, and was put together very nicely. I would definitely place future orders.

Date of experience: August 22, 2020
Chris A.
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I was surprised by the service fees and confused with prices and the google discount. It ended up being $10-$15 more than expected.

Date of experience: August 22, 2020
Diann S.
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Easy to follow the directions
August 22, 2020

Easy to follow the directions. Thank you...

Date of experience: August 22, 2020
Patricia E.
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FromYouFlowers did a great job
August 22, 2020

FromYouFlowers did a great job. My sister is not well and your flowers cheered her up.
I liked the no contact delivery, it made my decision to order a big plus.

Date of experience: August 22, 2020
Deb H.
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Very easy to order on-line, however the product received was not as nice as the product pictured on the website.

Date of experience: August 22, 2020
Anna D.
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So far so good
August 22, 2020

So far so good. Thanks!

Date of experience: August 22, 2020
Ayanna R.
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Overall on time and right
August 22, 2020

Overall on time and right. Thank you.

Date of experience: August 22, 2020
Michele G.
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Delivered@ 4:30PM
August 22, 2020

Delivered@ 4:30PM. I would have preferred an earlier time. Nonetheless, the recipient LOVED them! She said the blues and purples (her favorite colors) were vibrant and the selections will last! Impressed that the contactless delivery driver wore a mask and gloves!

Date of experience: August 22, 2020
The B.
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Your site has beautiful flowers with a large selection that made shopping easy. The flowers were received plenty of time ahead of the service and looked so beautiful. The family that received the flowers sent me a picture with a sincere appreciation and stated 'Oh my lord'. The flowers and the heart shaped arrangement filled the room with love during our time of sorrow. Thank you so much for your time, expertise and the wonderful customer service.

Date of experience: August 22, 2020
Joanne V.
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The flowers were very nice and delivered on time
August 22, 2020

The flowers were very nice and delivered on time. Thank you!

Date of experience: August 22, 2020
Monica F.
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Very good
August 22, 2020

Very good. Good service and fast. The customer service was wonderful. Thanks

Date of experience: August 22, 2020
Anna Y.
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The flowers for the funeral service o 8/20, got there too late close to end of the service even though I mentioned on the order the timing of the service and I paid the extra fee for on time delivery.

Date of experience: August 22, 2020
Wendy A.
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Lots of selections, experienced timely service of fresh flowers.
My daughter-in-law was very pleased with the flowers!

Date of experience: August 22, 2020
Michelle M.
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It was easy and I loved the Google discount
August 22, 2020

It was easy and I loved the Google discount. I received a email that my delivery was not going to happen on 'same day delivery' as I wanted and paid extra for. I was told it would be delivered the following day and I would be credited the amount I paid extra for. The flowers arrived the next day to my friend, a day after her birthday when I had hoped they would have arrived on her actual birthday as planned. Overall, everything was fine and I would order again. I appreciated the email updates as well.

Date of experience: August 22, 2020