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Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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I hope the bouquet is fresh. Easy site to use.
There was a lot of substitutions but the flowers were beautiful! And the delivery driver really went above and beyond to try and find the appropriate location in the hospital!
Fast and affordable.
Thank you so much, the vas and flowers were excellent and the care you took with them was exceptional. You far exceeded my expectations, and the recipient was in loving tears. I cannot thank you enough for this.
Gma loved the flowers
Received on time, roses are beautiful.
Good variety of items,easy shopping experience
Great I had called customer service and ask them to put two more names on the card for the funeral home I was at the funeral home earlier and their name was not on the card that was the only problem
I ordered the medium size but got charged the top price with a discount. I couldn't go back and check the size after giving my VISA information. Deceptive practice.
Price seemed a little bit high for what was delivered but did not figure in delivery cost
Very easy
Great product for the price! Very satisfied customer! Will definitely recommend.
Get
I sent the flowers to my daughter-in-law for her birthday. She was really surprised and it's just what I ordered. Delivery was on time.
Thanks
1. The same item would have differing prices if I search multiple times.
2. Savings codes could not be entered.
I had intended to order flowers, fruits or Oreos, etc. for (3) different orders. Going to (2) different addresses.
I'm so frustrated and have given your website way more time than I intended... I'm ordering the other items elsewhere.
Good
Your customer service dept. helped correct my email address and the gentleman who was extremely polite and professional. Thanks-the flowers were lovely!
Super easy to order. Everything taken care of with ease.
I was somewhat disappointed with the additional fees. They really add up.
I am unable to respond to my satisfaction with the product because I did not see it. I had to rely on the picture and hope it was similar. My friend, however, was pleased with the arrangement.
Your site was easy to navigate, and information was complete and easy to review
My daughter, who received the beautiful mix of flowers, commented that it was good to do business with a local florist.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.