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Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Easy to order. Received email requesting credit card verification but at that time it was too late for same day delivery They gave me 10.00 gift certificate and said it would be delivered today. At 7:11 am I got email that it would be delivered. Order finally delivered at 8:00 pm. A more appropriate delivery time would have been appreciated. The flowers were beautiful so I am satisfied just disappointed that I had to wonder when they would be delivered.
The plant did not have the card with my birthday greeting on it, so my sister in NC was wondering if the plants she received was from an anonymous sender in China.
I ordered these for my stepmother. For her birthday. She was very pleased!
Above and beyond. On the card I indicated I was trying to send gladiolas so they added them to the order along with happy birthday wishes and the other flowers I ordered. I wanted to say it touched my heart. How kind and sweet that someone took the time to do that!
The recipient was very please.
Plant was priced just right! Its the other charges that set it too high! Ughh!
Update: My plant wasn't delivered on the desired date.
Love your flowers
I always hesitate, only because of bad experience with other companies. I hope this time I can keep you guys!
I ordered blue skies but there were no blue flowers and it seemed small for $50
Not the one I ordered but I got the smaller one or they substituted not a big deal still beautiful fresh and made her birthday
Great way to order and received exactly what was on the web site.
Sympathy flowers were a day late and not what I ordered.
What more can I say say?
I was extremely satisfied, i arrangement brought joy to a greiving mother's heart.
Very nice site
Perfection! Well Done!
1st time user. Ordered late at night and was delivered Am of the following day!
She loves the bouquet.
I was disappointed with the flowers. The flower arrangement was very small, smaller than I anticipated for the price, plus it looked like some flowers were crushed. This is my first disappointment with the flowers. What store near Gibbons took the order? They did not do a good job.
I ordered 2 doz multi colored roses for my mom's 87th b-day. She was surprised, said they were Beautiful, loved the colors and the smell brought back memories of my dads rose garden from 13 yrs ago...
Quick and easy site to use, flowers were beautiful and fresh, delivery was fast, I had added a balloon and a bear which were great. Very happy with my purchase.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.