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From You FlowersReviews 147,039

3.2

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From the business

Flower delivery.


fromyouflowers.com
Founded in 2002
New York, NY, United States
+557
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Martha H.
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I don't like being charged extra for handling and service.

Date of experience: August 23, 2020
Daniel R.
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Good quality
August 23, 2020

Good quality. On time.

Date of experience: August 23, 2020
Mark R.
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Site is easy to use
August 23, 2020

Site is easy to use. Lay and and design quite attractive.
The "hand written card" was a nice touch.

Date of experience: August 23, 2020
Deb U.
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Great experience
August 23, 2020

Great experience. So much cheaper than a lot of flower companies. And they were delivered on time and were beautiful.

Date of experience: August 23, 2020
Zhanna H.
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Fast delivery
August 23, 2020

Fast delivery. But wish there was not a minimum price requirement for delivery.

Date of experience: August 23, 2020
Eric W.
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Very cool and user friendly, delivery time was off by 24 hrs. Early.

Date of experience: August 23, 2020
Varsha O.
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I am happy with the flowers, they were delivered on time. When I called with a question, the agent was knowledgeable and professional in dealing with my concerns. Thank you.

Date of experience: August 23, 2020
Froissart V.
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Perfect
August 23, 2020

Perfect. Thank you very much

Date of experience: August 23, 2020
Bette V.
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It would be nice to be able to select type of flowers like sympathy after selecting what's available in delivery zip code. It was frustrating to choose an arrangement from the sympathy flowers to be then told it wasn't available in that zip code. But if you enter the zip code first for availability the software shows birthday arrangements etc. it seems that you should be able to filter by type of arrangement after entering the zip code.

Date of experience: August 23, 2020
Patrick v.
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Fromyouflowers has nice arrangements
August 23, 2020

Fromyouflowers has nice arrangements,
Various payment options, and good service
Only negative is the high price, it could be a little bit lower.

Date of experience: August 23, 2020
Marilyn C.
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Gets expensive after all fees applied
August 23, 2020

Gets expensive after all fees applied. Cheap flowers were used. I ordered bouquet with Rose's and day lillies. Got a few Rose's and carnations and a mixture of what appeared to be over stock flowers. Not resembling anything near what I ordered

Date of experience: August 23, 2020
Scott U.
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The delivery driver delivered to the wrong address but the flowers still made it to the right person.They looked beautiful.

Date of experience: August 23, 2020
mary P.
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Great choice easy check out excellent product
August 23, 2020

Great choice easy check out excellent product

Date of experience: August 23, 2020
Natalie C.
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Simple and easy website to use!
August 23, 2020

Simple and easy website to use!

Date of experience: August 23, 2020
ida H.
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Very easy to purchase and website easy to navagitate

Date of experience: August 23, 2020
Charlotte U.
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I appreciate the free shipping, and delivery on time.

Date of experience: August 23, 2020
Coralie F.
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Ordered for an aunt who's father passed away
August 23, 2020

Ordered for an aunt who's father passed away. She loved them! Theuy got there within 4 hours after ordering. I will definitely be ordering again!

Date of experience: August 23, 2020
Rosemary C.
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Ordering flowers was easy
August 23, 2020

Ordering flowers was easy. The bouquet was big, fresh and beautiful! The note was written by hand, which was a nice personal touch. I was very pleased and the recipient love them! Thank you so much! I will be ordering from you again

Date of experience: August 23, 2020
Prenell T.
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Felt like easy shopping from a wide selection
August 23, 2020

Felt like easy shopping from a wide selection.

Date of experience: August 23, 2020
Marianne M.
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First got message item couldn't be delivered until 25th. High extra surprise fees at end of process offputting. Needed to retype info 3 or 4 times.

Date of experience: August 23, 2020