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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered flowers 2 months in advance to be delivered now for my sis birthday. A day before delivery date I called s/w a Rep who couldn't locate my order and hung up on me. I called back checked their AVR system and couldn't locate order. I the. Called back again s/w another Rep who couldn't find my order. After screaming I asked for a Mgr Mike who apologized and said the Reps didn't look at a particular place in the system. Great training! Got me so aggravated! Customer Service sucks! Item is great
Amount and type of flowers seemed rather inferior for the price paid. Almost $50 for just mums and carnations.
Great experiences and my mom always loves her flowers! Thank you!
Always a lot to choose from. Very efficient. My Aunt loved the flowers we sent her, brightened her day as her husband had just passed.
I am satisfied with my purchase. My daughter was surprised and happy with her plant.
Process was easy, used a free delivery coupon code which saved me $15. I wanted the flowers delivered on Sunday, but they delivered them on Saturday. Not sure why. Thankfully the person was home to receive them.
A discount code would be nice after my many purchases
The package was exactly what I was looking for and made a really nice gift! The delivery process was easy and there were no issues!
Found the perfect arrangement ($42.99). Went to pay but was not able to because the site informed me I had to spend at least $49.99. Found another bouquet for $55.99. Checked out and the total was $80 including all delivery and tax fees. This was a lot more than I wanted to spend on a simple little bouquet. I guess for delivery this is typical. My friend received the flowers on time and was thrilled. She sent me a picture and they were beautiful.
Cannot change /edit in the billing system to add a vase but could change and or edit what was stated on the accompanied card. Very strange?
Very, very disappointed. First of all I got an email at 6:26 saying that the flowers were delivered. I talked with my sister Maureen at 7:16 and asked her if she received the flowers. She said no. I felt bad asking her because I wanted it a surprise. So I called customer service and asked what was going on. He checked into it and said it was after 7:00 pm and no one to get ahold of. Should give 50% off because not same day delivery. Finally at 7:59 my sister called and said they were just delivered. She took a picture and the flowers didn't look like the ones I ordered. Was supposed to be pink, purple and yellow the Sunrise Bouquet. She got red and yellow. It looked smaller than the deluxe one I ordered. I fell I was taken or would you say ripped off. Not very happy at all. Paid for something I didn't order. Will never do business again.
Smooth transaction
A+
Cute little bear with birthday balloon. On time.
Great way to order flowers. They look nice too.
Was a anniversary gift they were totally suprised.
Hi, I am sorry for my rating but I sent some flowers last Friday and the delivery was the same day but...
I ask you guys to confirm if the person receives the gift personally and she just came from a trip and they leave the flowers outside so she just came sunday august 23th and the flowers sitting there...I don't even know if she got her "birthday surprise" or not until just now 1:09 08/23/2020.
Is very sad...I wanted to surprise her with those BEAUTIFUL flowers but never happened.
So 3 days after she got home and found a sad flowers dying under the sun..
Quick delivery of fresh quality stems. You did a fine job and made a young lady feel very special.
Easy! And FAST! The flowers were delivered 1 hour after I placed the order! Amazing.
Beautiful arrangements for the price, bringing smiles with every delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members