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From You FlowersReviews 147,039

3.2

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From the business

Flower delivery.


fromyouflowers.com
Founded in 2002
New York, NY, United States
+557
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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anon Q.
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Fine but your shipping costs are sure high
August 24, 2020

Fine but your shipping costs are sure high. Also, it's stupid to send me coupons that i have to use within a few days. Geez, i don't order flowers very often. Please consider extending the time coupons could be used, like for a month.

Date of experience: August 24, 2020
Christine i.
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Lovely flowers!
August 24, 2020

Lovely flowers! Fresh and filled with brilliant color. Brought a smile to my niece's face after her knee surgery.

Date of experience: August 24, 2020
Lori B.
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Always great service and always satisfied
August 24, 2020

Always great service and always satisfied - Thank you!

Date of experience: August 24, 2020
Annie K.
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Arrangement arrived on time
August 24, 2020

Arrangement arrived on time. I think they are as pictured but I can't be there to see them myself.

Date of experience: August 24, 2020
Nancy A.
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The flowers looked great the first day but today they are not looking so great and the regular balloons didn't last long. I am not quite sure how long they should last.

Date of experience: August 24, 2020
Dee B.
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Thank you
August 24, 2020

Thank you

Date of experience: August 24, 2020
CHARLES K.
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FLOWER PRICES ARE OK BUT DELIVERY FEE IS A BIT HIGH

Date of experience: August 24, 2020
Coleen L.
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Of course they loved the flowers and were grateful. The reason I selected this was for the blues in the flowers. No blues in there. This was a fast delivery and I appreciate the service but the pictures should match at least the colors. Too many greens not enough flowers. Quick reliable service if you want to just send something. After all it is the thought that counts!

Date of experience: August 24, 2020
Jocelyn P.
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Ordered and delivered same day
August 24, 2020

Ordered and delivered same day. Beautiful arrangement.

Date of experience: August 24, 2020
Reyna C.
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The funeral flower arragement was very beautiful
August 24, 2020

The funeral flower arragement was very beautiful

Date of experience: August 24, 2020
Banks B.
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Delivery fees made me change my order but I have use you before and know that the product is always recieved well

Date of experience: August 24, 2020
Starr m.
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If this can arrive by 2 pm I'll use it faithfully! Thank you! Also please do
Not have my name on anything when u deliver! And say anonymous sender if
Asked!

Date of experience: August 24, 2020
Richard C.
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Very straight forward ordering
August 24, 2020

Very straight forward ordering. The prices seem reasonable, and delivery, while not early, was within promised time. I was disappointed with the size of the flower arrangement. I ordered the Premium size, but I felt the product delivered was more like the regular size. Nevertheless, the flowers seem to be a good quality.
I'll order from your company again sometime, but I won't be buying the premium size!

Date of experience: August 24, 2020
Lyn M.
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Only complain was the time of delivery
August 24, 2020

Only complain was the time of delivery. This order was placed 5 days prior to delivery date and the flowers were not delivered until late in the day

Date of experience: August 24, 2020
Christine S.
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Easy to understand for a senior
August 24, 2020

Easy to understand for a senior. Prices are excellent and same day service is possible. We'll see how my friend likes what's delivered. If so I will use your service often! Others have asked for your website which I will pass on. Keep up the good work!

Date of experience: August 24, 2020
Anne L.
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A few roses were damaged by the heat!
August 24, 2020

A few roses were damaged by the heat!

Date of experience: August 24, 2020
Marquisa e.
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Something that was 49 dollars came out to 90 something...i was like wow

Date of experience: August 24, 2020
Howard U.
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Beautiful
August 24, 2020

Beautiful

Date of experience: August 24, 2020
Kathleen T.
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Service/Handling charges much higher than expected.

Date of experience: August 24, 2020
Melissa J.
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Order was 35 dollars but total came to 53.00
August 24, 2020

Order was 35 dollars but total came to 53.00. A lot of extra fees

Date of experience: August 24, 2020