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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice Arrangements and cost. They were very efficient as I had requested the arrangements on Sunday night to be delivered by evening the next day on Monday. I called and contacted a relative to confirm if the floral arrangements had arrived and she stated yes, and that they were beautiful and matched the family arrangement as well! Great Job!
My friends received the flowers late today. They are recovering from the COVID virus, so I ordered contactless delivery. I ordered premium and it was not a premium bouquet from the pictures I received. Vase and bow not pretty - cheap looking, not like the one pictured. Too many carnations. Not many roses, I didn't see a nice succulent. And only one small unbloomed lily. Very, very disappointed.
Your shipping fees are outrageous! On top of that you charge taxes on the shipping.
Beautiful flowers, exceeded expectation
The flower arrangement was delivered to my family members house. I received a call saying that the flower arrangement was beautiful. I didn't see it for myself. I was impressed with the fast delivery.
BEAUTIFUL. Arrived on time.
Easy access, My order was beautiful and really liked by my granddaughter!
It looked exactly like the sample photo! I'm looking forward to using you again soon!
Thank you,
Lynnette Linehan
This is my first time ordering from you. These are for my future daughter-in-law. I too am a floral designer and I will be critiquing the design, If I am satisfied, you will have a regular customer. What's up with the service fee?
Very easy to order. I'll be anxious to know what the recipient thinks of the quality of the flowers. This is my first time using you and I hope I'm not disappointed.
I ordered the premium.It's smaller than what I picked out for the price. $75.00 for something I could have gotten from the grocery store for $20.00
I was impressed with the quick delivery and the beautiful flower arrangement.
The flowers were pretty, but I chose the deal of the day and ordered the Florist Choice, paying for the largest size bouquet, but it looked like a small or middle sized bouquet instead. Disappointed with the size.
Great value for price paid & delivered as expected. Recipient was very happy with the flower arrangement. Thank you!
I order the floral arrangement that I wanted delivered and paid $76.83. My mother took picture to show me if flowers delivered and tell me thank you. She did not receive what I ordered and paid for. I am never using their business. 100% NOT satisfied!
Easy online ordering, good prices, lots to choose from.
Great. Birthday gift for our son in D.C.
SO FAR SO GOOD...
Fast, simple, and beautiful flowers!
The delivery wasn't on time
I am an international user, sending from the UK to my sister. It was a surprise to see the added handling & service taxes which were added to the original cost (this info should be included below the product)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members