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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ordering process was very simple and convenient. I was comfortable with the amount I paid for what I thought I was purchasing. However, I was disappointed with the arrangement that was delivered. It fell short of my expectations based on the photograph on the website. I understand that each florist is different, but you should feel good about getting what you paid for. In this case I felt that there would be a little bit more to my arrangement. Especially since I spent more for the Premium. Almost looks like they forgot something.
Added fee at the end of $14.99 service and handling is mighty steep for a $30 basket. Crazy. I hit order before I saw it or might have changed my mind. I dislike sneaky added fees. Basket better be nice and promptly delivered today.
Flowers were beautiful, very expressive though
Very happy with the selection of arrangements.
This was fast and easy
Easiest way to get flowers to coworkers and family. No hassle! Thank you!
I paid for the largest option for this particular bouquet and they substituted the high value stems with filler, low value stems. It was a completely different bouquet and not worth the money I paid. I've contacted the company with comparison photos and waiting for a refund. Don't buy from this company!
Good price... good delivery timing... looking forward to hearing about quality. Not happy with picture of product... the flower arrangement did not look fresh or as large as website Showed. IMG_0131.jpeg
Lots of selections, easy process to order, delivered on time, and the and quality of items was wonderful.
My go to when it comes to flowers. Great every time!
User friendly. Great selection. Good prices.
The flowers were for my sister in the hospital. She said they were beautiful and really cheered her up.
Once again, a positive experience!
This is my second order this week. However the first order i ordered with guaranteed delivery before 12. It arrived in the afternoon and not as the picture showed. I'm nervous this new order will be disappointing.
Beautiful selection, Fresh, healthy looking arrangement. I will know more once they receive them!
Very easy to use and offers frequent discounts as a loyal customer. I was surprised that the delivery was a day later than it said.
Everything was great and I can count on this service!
They were sent to my Aunt in California, she seemed very happy with them.
Flowers delivered promptly and looked very nice.
Fairly easy to place an order. My daughter loved the flowers and especially loved the balloons that she felt looked like flowers. I will use this website for any flowers I send! I'm truly satisfied with my order.She sent me a picture& I was quite impressed! Customer service was fabulous, something I really do appreciate! Thank you for the good experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members