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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very helpful when I needed to make a change. Quick
Was a gift. Recipient loved orchid. Will let you know if she has a problem with it
I ordered recently, and it was delivered on time, and I love getting the discounts. So, I decided to try again for my sister!
Flowers were beautiful
She loved them
Awesome service, great product
I paid for the premium bouquet and it was very small. I love the bouquet but if I had wanted a small one that's what I would have paid for. Everything else was perfect.
Everything went correctly. Flowers delivered looked a little less full than the ones in the picture when I ordered. But we're very pretty. The cast is a bit high but when you live away from recipient it's service that matters. I feel a good job was done by all.
Great service
User friendly
The recipient of these flowers had moved from one hospital to another and so I had inadvertently given you an incorrect address when I placed the order. However, when I called to change it using your 800 #, I was lucky enough to get your rep Carlos on the line and he corrected the info. Please let him know how helpful he was and the flowers arrived at the right place and in a timely manner! Thank you and Carlos!
Quick and easy. Good value, great coupon! Frank, the delivery driver went above and beyond making sure the flowers arrived safe. He called me when no one answered the door as he was afraid to leave the flowers by the door in the 90 degree heat. I called my cousin and alerted her that a delivery man was trying to make contact.success! Thanks Frank!
One order said her flowers are dry out and she added water
I have enjoyed sending flowers/balloons from your site. Everytime I have sent flowers/balloons my peeps have enjoyed them and they last a long time. Thank you.
I was disappointed when they got back to me saying they couldn't do the same day delivery. It did get delivered the following day though. Other than that they are good.
Thank you my wife loved them you have saved a man from sleeping on the sofa
I can always rely on 1-800 Flowers for the freshest and most beautiful arrangements.
Good flowers.
I did not see 'building' your own arrangement. I would have welcomed the opportunity!
Even though the arrangement is 'nice' it is smaller than I thought it would be.
It was very easy with the photos. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members