From You FlowersReviews 147,038

I ordered a bouquet of flowers with a box of chocolates and three balloons. Only to some dead flowers nothing like what I ordered, no chocolates, and one balloon they refunded me for the missing items but no refund on the bouquet or not even another one to replace it. Would not recommend or order ever again.

I sent a flower for the birthday of my friend's wife, same day, nothing happen, they never send it, the worst company ever,

You'll be stressed and disappointed if you order from this site. I paid for expedite and the same day delivery a day before. On the day of the delivery, it's past 1 pm and the flowers still didn't arrive. I contacted support and they said they are having a "delay", even though it's a normal business day with no holidays. My order still hasn't arrived and it's absolutely disappointing and ridiculous. I won't be ordering from here again!

I have been using the services of your company for several years. Always on time delivery and very beautiful and fresh flowers. Thank you! Good luck to you!

I was purchasing these for my 11 year anniversary. I needed the flowers on a specific day (obviously) and the flowers were guaranteed to be received the day before. They ended up showing up 3 days later from UPS. They sent me $10 bucks for completely ruining the point of getting the flowers. Next time, I'd just purchase from a local shop in person.

Ordered, paid. Birthday gift was NOT delivered. Unable to get a hold of a live person to find out what happened. Do not recommend

Ordered $80 in roses. When they arrived out of a hot truck in a box, the petals were immediately falling off. All of the edges of the flowers were dead. For $80, this was highly unacceptable. I reached out to customer service and received a whopping $16 and change in a credit. At that point, they should have refunded everything seeing I didn't get one minute to enjoy them before they fell apart. Hugh disappointment. I looked at 1-800 flowers and they had the same flowers for half the cost. I know I will never use from your flowers again.

I ordered a White Rose Succulent Bouquet and paid $93.05, expensive but willing to pay if what I ordered had been delivered. The actual delivery was something I could have purchased at my local supermarket and thrown into a dollar store vase!
What I ordered had a stone like vase-received a clear round vase like the ones sold at the dollar store
What I ordered had succulents and other greenery-delivered had a few wilted ferns
What I ordered had white roses and lily's-received had three roses, one lily, and two white daisies!

The sales caption read same day delivery, which is what motivated me to use this company. The flowers were ordered on May 25,2022 my sisters birthday was May 26 it is now May 28 and she has not yet received. I called the company to inquire about the status and the automated answer was they were delivered and in reality they were not delivered. I called the company and spoke to someone and they verified they had not been delivered and they told me on both time I called it would be the next day. Never happened. Finally I cancelled them and asked for a refund. Good luck ordering with this company because I will never use them again.

I had been a customer of fromyouflower for quite some time but recently they no longer have good services. They failed to deliver flowers I ordered for my mom and loved ones on several occasions such mother day or valentines. They don't even care to let you know about the delays until you call them. This is horrible services and I was so upset about.

3 weeks ago i prepaid for a birthday plant to be delivered on the day of the persons birthday the birthday was not delivered and i had to wait until next day for this birthday plant to be delivered and what makes it worse the customer service told me 3 times that same day that the birthday flowers was going to be delivered on her birthday i track the order on their website now its tell me its going to be on may 26 th and 3 weeks ago when i paid for the flowers i was guaranteed the flowers will be delivered on the 25th this is totally wrong and no excuse I WOULD STRONGLY RECOMMEND DONOT PURCHASE ANYTHING FROM YOU FLOWERS THIS IS MY OPINION!

This is what I wrote on my email to fromyouflowers.

I ordered a Deluxe Sympathy Fruit Basket ($117.80).
Shown in the receipt and the photo from your website.
But what my family received was a Premium Fruit Basket ($67.80)
I also picked a sympathy card.
What was sent was a piece of printed paper.
The ribbon was also a plain red one instead of a sympathy ribbon.
Also, I didn't order cheese. I only ordered fruits.
Cheese contains a lot of sodium. I also learned that it's only about $5 worth.
I'm thankful that it was delivered on time.
But I can't understand why it doesn't have the sympathy card, the sympathy ribbon, and only a few fruits were in the basket.
I feel so disappointed.
It's not what I was expecting and it looks so cheap.
Please be true to what was written in the website and what you prepared to deliver.

I feel so dismayed.

Ended up paying $62 after handling and tax added at the end! Not even same bouquet delivered, 2 roses half dead and a few wilting flowers extra. Absolute disgrace and total false advertisement! Do not waste your money!

An employee's mother passed away. I ordered flowers to be sent to her house as a part of the celebration of life ceremony. I was told the order could happen, no problem. Then I was notified that they could not find anyone in the area to deliver the flowers on that day, so they would give me a discount, an upgrade, and apologize to my employee. I agreed to the delay in delivery. This happened 5 more times over the course of a week and a half. Each time, I was promised additional refunds, additional upgrades, and additional personal apologies. Two weeks after I placed the order, the flowers had still not been delivered. I then received an email that because they couldn't contact me (?) they would have to cancel the order. Geesh. I'll never use them again! Horrible service.

Ordered beautiful bouquet advertised as cotton candy. Paid for deluxe bouquet received small bouquet that looked NOTHING like the advertisement. In interest of disclosure they did offer a 50% refund but that certainly didn't make up for the incident as it was for my mother's funeral service.

This was a Mother's Day present ordered and paid for by a very thoughtful 15 year old teen with the money she earned. The order was supposed to include a box of chocolates and a full gorgeous arrangement of flowers. The chocolate was never delivered! The bouquet was tiny, nothing like the website picture. The centerpiece Lily flower lost all petals shortly after delivery. On further examination its not surprising, since the flower had no stem and was instead tied to a stuck with a piece of green scotch tape! The note with a message was stapled to a card in the most careless way. To make things worse, the company website garantees a refund shouod there be any issues, but it took 3 phone calls and repeated attempts to offer a "30% refund" for them to even agree to a full refund, and no apology for the ruined Mother's Day! What a letdown!

We ordered flowers for my daughters upcoming birthday paid for next day delivery and 3 days later we still waiting on her flower delivery to arrive. Don't use this company. What a waste of our time

If I could rate a ZERO I would. I ordered flowers for mother's day for my mother and my step-mom. My mother's arrangement arrived sadder than store bought flowers from the grocery store being left in the heat despite paying for a premium arrangement at $65. I also sent flowers to my step-mom with delivery between May 4th and May 6th ahead of Mother's Day weekend. I was notified on May 5th that there was an issue with the delivery and that I'd be guaranteed delivery on Monday, May 9th. Fine, I accepted. Monday came and went and no delivery and no update. I reached out and was guaranteed a delivery on Tuesday, May 10th. Delivery window came and went and no update. Reached out again and was told that I needed to cancel my order and reorder through the grower's collection. The audacity to give me a $20 credit towards a future purchase without having delivered my actual purchase is not customer service. They successfully lost a customer who works in hospitality and uses these services constantly. Thanks for successfully ruining the mother's days of two mothers. DO NOT USE THIS SERVICE if you hope to acutally have what you paid for delivered to a recipient.