Mia L.

This was a Mother's Day present ordered and paid for by a very thoughtful 15 year old teen with the money she earned. The order was supposed to include a box of chocolates and a full gorgeous arrangement of flowers. The chocolate was never delivered! The bouquet was tiny, nothing like the website picture. The centerpiece Lily flower lost all petals shortly after delivery. On further examination its not surprising, since the flower had no stem and was instead tied to a stuck with a piece of green scotch tape! The note with a message was stapled to a card in the most careless way. To make things worse, the company website garantees a refund shouod there be any issues, but it took 3 phone calls and repeated attempts to offer a "30% refund" for them to even agree to a full refund, and no apology for the ruined Mother's Day! What a letdown!