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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ordering process took longer than anticipated. I searched the web and chose "fromyouflowers" because of a 20% discount, a nice selection and local to my delivery area. It was not until check out I realized there was a delivery fee (high in my opinion), so I canceled order. The fees were almost as much as the item. Moments later, I received an email offering to "waive the delivery fee." I had already waited until the last minute, so I proceeded. Somehow, I thought I would still get the 20% too, but not correct... One or the other. I didn't know which was the better savings, so I purchased a lower priced item and did not pay for early delivery. A budget is a budget, and it was the thought that counted anyway. My friend was pleased.
Fast and easy. Hope it turns out beautiful for my friend!
Thanks for the pretty flowers delivered next day with beautiful card.
The order came a day late after our anniversary. The florist said they attempted delivery, but no one answered. We were home all day. I will say Rochell from your chat room helped me very much and the flowers were delivered 15 minutes after I chatted with her!
It's very pretty, however much smaller than I assumed it would be.
O. K. for an old guy.
The flowers that were received were in terrible condition. They appeared old, not fresh, and inferior quality. One of the roses had mildew and a significant amount of the others shed a lot of rose petals. The chocolates had melted completely. I'm thoroughly dissatisfied and upset.
Its so great to be able to send someone out of town flowers and you guys provided a great service! In my case it was Sympathy flowers that were deliver promptly and my uncle was greatful for my gesture and thank you!
I gave 5 stars because your site was very easy to navigate and the arrangement was true to the photo.
Too many extra fees. Almost doubling the advertised price. When she received her flowers they were much smaller than advertised for the extra price paid. The flowers themselves were beautiful though.
Was not easy to delete part of the order and had to start over! Each part of an order should be allowed to delete before final purchase.
The Get Well arrangement with balloons arrived on time and was bright, fresh and beautiful.
Awesome present
So far so good, now the final word is if its delivered on time. I was delivered on time! Awesome
I my order arrives I will order again. Thank you for delivering the order on time, I definitely will order again.
I love the convenience of From You Flowers.
I would have liked to add a balloon but couldn't find if I could
Very efficient service with excellent products!
Flowers are beautiful and delivery is fast.
I love how simple it is to shop yet the flower's recieved did not look like at all what was online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members