On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was very important to me that my Mother received her flowers on the same day that I ordered them.
It would have been my parents 65th wedding anniversary, but my dad passed away in January of this year.
My Mom commented on how nice and kind the young girl who delivered them was to her and she called and said to me, "the flowers are just beautiful!."
Would recommend from you flowers.com :)
Best,
Catherine
I was charged service/handling delivery charge for each item even though they are going to the same address. I called a rep but they said one can be waived only if I pay full price and not the discounted price. Also, there is no option to state what the biz hours are for delivery. The biz address is a school and schools usually close earlier.
Beautiful arrangements- delivered in a very timely manner! Overall very pleased!
You guys rock! Thank you.
The flowers were beautiful and on time.
Like that they came back and offered free shipping
Would be so helpful when choosing if you showed the difference made when deciding between regular bouquet and the upgrades.
Very easy site to navigate; very intuitive and fast. The flowers (a gift to a friend recovering from surgery) are lovely and were, I'm told, delivered on schedule.
Quick and accurate service. Thank you!
The fruit basket was awesome but i payed extra for a card and a balloon and they never put it with the basket. So the add ons were never received.
Good
I searched all the 'biggies' last week for a specific item...none could deliver.
FromYouFlowers did!
So, I came back again!
Easy buying process! So quick! Beautiful arrangement.
Easy to order and fast ordering. Hope proper delivery on time will match my ordering success!
Beautiful
I appreciated it was same day service
Great selection and ordering process was easy.
I just hope that she gets what the picture showed. She will send a pic, she always did.
The problem is you don't get what the pic shows.
I can send pics of what I order and what I get.
Thought order would be delivered earlier in the day
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members