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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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LOVE THIS WEBSITE!
I like you offerings in arrangements, but I do not like the change with not be able to see the arrangement when I change to a different price category level. So I really do not know what the arrangement looks like that I sent. I do not care or like that change
All
Good
The order was okay but not as full with flowers as the picture you advertise for a 109.00 dollars I expected to receive the same amount of flowers and the fullness that you show in your picture.
Excellent product, great service, excellent delivery time. Will buy from this vendor again.
The website was easy to use for my order. I was disappointed with the flowers. The bouquet was smaller than I anticipated and not very colorful. Also, the florist did not add the ribbon to the vase.
Very pleased
Nothing like the picture. Dead and small flowers
Placed order for same day delivery and it was received within a few hours! Flower arrangement was beautiful!
The price when I first went on your website on 8/26/20, was $44.99. But then I received an e-mail one hour later with free delivery, but the price was $54.99 + tax. I didn't like what happened. I was expecting $44.99 with free delivery. I bought it anyway because I was short of time.
This was a birthday gift for 12 year ago ld Granddaughter that lives 75 miles away
I ordered the Southern Peach Bouquet for my Mother's 74th birthday. She received an arrangement that looked nothing like the one pictured! There were zero soft peach roses, as advertised, and instead, it was loaded with vibrant orange lilies (which make her sneeze!). The other things in this arrangement were also a far cry from what I ordered, there should have been some cool mint green flowers/fillers as well. While I understand that there may be substitutions occasionally, this was no where near close in color, beauty, and value. I definitely feel ripped off when I spent $71 for these flowers. I selected this one particularly for its color scheme and the pale peach roses. Super disappointed!
Quick and perfect for us men who always forget last minute!
I find your site to be difficult to navigate and when it comes to 'discounts' they don't seem to really make a difference when you add in 'shipping/handling' charges. I had a bad experience with an order for Mother's Day that never got delivered to my dying mom, the last 'gift' I would ever give her. I just used the gift certificate offered as my last order with you.
Trust me, I will be following up if THIS order does not get there on time!
My Wife stated that the flowers are beautiful. Thanks having the flowers delivered in time. I will keep your website in my favorite, and will recommend them to my family members.
Mr. Aguirre
Same day delivery option was great and delivery time was quick! But the 'bouquet' that was delivered did not meet the expectation. It did not look professionally made. It had the wrong type of flowers and the vase was not a mason jar. The website should have images or detailed descriptions for each size option (basic, deluxe & luxury). It's Currently very misleading.
Wow! Fast delivery!
I had wrong apartment number. They call recipient and got the flowers delivered.
Delivery time was great and in a very timely manner after I placed my order.
So far so good!
Will add a star after delivery is final if all goes well. It's hard to evaluate ahead of time, but the website is great.
Thank you
Flowers arrived on time.
My mother in law loved them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members