On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Prices are expensive, cheaper prices I would've brought more.
Enjoy
Easy to use and self explanatory.
Chat help was also quick and easy.
She loved the peace lily! I saw it and thought it was extra special! Thank you.
Satisfied with the arrangement but thought the price was high.
Good so far. Plz make sure orchid is BLUE!
She loved her Blue Orchid. Sent me a picture & I, too, love it. Thanks for having those hard to find colors/flowers. No one else had a BLUE orchid! I'm so grateful as it made her day!
I was very pleased with the product, and delivery.
The roses I ordered were bright yellow and beautiful! I hear they smelled very good too.
I am shopping online and went to 2 different flower websites that would not accept my AMEX card.
The flowers are beautiful and Mom loved them! Thank you
I do highly appreciate that I could order flowers a few days before and have them delivered quickly.
The flowers didn't look like picture though. I guess they had to work with what they have available and it was short notice.
Kind of same color.
But if its not going to be what it is in picture, maybe it should be 20 dollars cheaper.
Beautiful roses - timely delivered - my mom loved them & the purple vase!
Site easy to use good value received flowers exactly as ordered
It was good or I would t have ordered again
Beautiful! Better than anticipated
Delivery came on time
My daughter said that the flower arrangement was really pretty!
Great!
My first selection was not available for delivery to the zip code I needed so I had to make an alternate selection.
Our coworker just texted us and said he got the delivery and described it as an awesome gift package, so thank you for your fast, timely delivery of an excellent product!
It was very easy and quick now as long as it gets delivered you have a new customer
My order was delivered very quickly and the recipient was very happy. Thanks for such good service
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.