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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Convenient & easy! I did the upgrade on the flower cake and it was absolutely beautiful!
Seemless proces and beautiful flowers. The gift recipient was delighted.
My cousin loved them and said they were high quality! She and her family used to run a flower shop so she would know!
Thank you! Julie
The site is easy to understand. The flowers are always very nice.
Delivered on time and made my girlfriend's birthday very special!
Very happy with my experience, product, and service.
The flowers were not delivered to me but to my daughter in LA. She says they were beautiful, but a bit "tired", likely from the heat in the delivery van.
Good but could be a bit more streamlined when using PayPal son not entering info in 2 times. Also flowers upgraded to premium did not meet expectations for the overall price. They were nice, but still a small bouquet.
I felt the flowers on the arrangement were sloppy and poor. The description showed a rose or two and some bright colors seasonal flowers. The flowers that came we're a few carnations, and some very droopy and limp, almost dead looking seasanal flowers. The arrangement looked like it was just thrown in a vase and was falling apart when it arrived. Very dissatisfied for the total cost of $41 that I paid. Not sure I will use you again for floral delivery.
The arrangsment exceeded my expectations.
I was very pleased. I received an email saying the 1st delivery date was unavailable. The customer service associate helped me change the date. And my mother was so happy with her birthday flowers.
Too many miscellaneous charges. Just quote the price and never mind the service, delivery, etc fees...
Ordered Wednesday at 5 pm for Thursday delivery, was charged a same say delivery service, then received a delivery confirmation FRIDAY at 10 PM.
The arrangement was beautiful, I was pleased.
Amazing service!
So far it is good. I reserve judgment until the order is delivered. Flowers arrived late in the afternoon and looked great. Thank you.
Extremely quick service!
Same day delivery and reasonably priced. Flowers were beautiful! Will definitely be ordering again.
Always a nice experience!
I was supposed to receive an additional 10$ off but end the end it was not removed.
Was happy to receive email confirmation that order was delivered thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members