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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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User friendly, though I did not received my discount on top of the already discounted flowers, so maybe that's why?
Wasn't that pleased with the actual deluxe floral arrangement that was delivered. Had expected a fuller arrangement with more flowers.
Very happy with arrangement. It's always hard to order from out of state because you never know if the product looks nice. I saw a picture of this one and they did a good job.
Fast and good experience
These flowers don't look anything like what I paid for, and for that price, I am really upset. I expected more then this, and am really dissatisfied. Thankfully the recipients didn't know what it was supposed to look like. I know that when you post a picture, it may not look exact because the Florist that picks up the order may not have everything, but when you pay for a certain arrangement, they should at least get close to the picture. Next time I will find a recommended florist from that specific area, that has great reviews.
The birthday flowers were nicely arranged.
These flowers were not what I ordered or anything like them. I am embarrassed by what my sister received for her Birthday...I spent so much time choosing & what arrived looked like what a child put them together...did not even resemble what I chose.
I was very disappointed that the website advertised same day and that wasn't the case!
The item I purchased showed more roses and color, but the delivery had less roses and color than what was shown in picture. The arrangement was nice but not for the price I paid.
I understand covid is messing up a lot of things. Im sure thats why my wife that just had surgery didnt get her flowers. Grossly disappointed. Do not recommend
Very Easy to place a order
Ee
Great, quick and the Floral designs are amazing
Was nice of you to forgo delivery fee. Or handling fee.
Prices are high for service and handling
Great overall experience and my sister loved them!
Thanks for this quick easy service
First timer. Easy shopping. Great prices.
I really liked all the options on your site, but I was disappointed to see the random $14.99 Service/Handling fee. The fees should be upfront and built into the price of the order, not lopped on at the end.
Service and handling charge is ridiculous.
I paid for the premium one and my wife got them in a tiny Mason jar vase, I will go elsewhere from now on and get twice as much for $71...
Quick easy and great value!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members