On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the quality of your flowers and same day deliver options thank you! Only thing that was a little weird was I sent to my mother for her birthday and the balloon said best wishes. Other then that I am still very satisfied thank you!
Unable to use the discount code'Fifteen' very unfortunate because I really wanted the discount
Great prices, great experience and website was very user friendly
Thank you for delivering remotely in rhode island so I can still get gifts to my momma!
Nice fresh flowers unlike other places I have ordered from.
The flowers could better
Great experience. I use this company to send flowers to my family back in the states while I'm overseas. I've always had a great experience with this company.
Very user friendly website. Easy to navigate and presented me with a wide selection of items.
Beautiful flowers and great service, easy to navigate e select our options!
Flowers were a surprise gift for a friend's 95th birthday in another city. Although I did not personally see the flowers, the recipient called and raved about how lovely they were. They were delivered on time, and the on-line ordering was simple.
I am excited about the delivery being made 'next day' and anticipate the product being comparable to the photo and description!
I've used you for a few times and have been very happy! This time flowers did not look as big and as nice as previous orders...but okay.
It was very convenient and love the inventory! I will continue to be a valued customer!
First time I've placed a floral order on-line. Made it easy. Wish I had placed order earlier in the day.
I am very satisfied with your product.
So far service has been fantastic. As soon as I hear from my mom that she has received the flowers, I'll post more. She loves the flowers!
Excellent experience. I will definetly use again.
So far so good.I ordered an arrangement for my daughter's 40th birthday.
She was extremely happy with her surprise flowers! She sent me a picture and the arrangement was beautiful! I live in Virginia and she's in California.When not being able to place an order in person isn't possible it's wonderful to get great service! Thanks!
No problems
Easy using on-line ordering. Don't know how exactly the flowers looked upon delivery. Hope it looks good for what was spent (>$100).
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.