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From You FlowersReviews 147,039

3.2

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Darryl B.
0 reviews
0 helpful votes
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I was pleased that my message was written on a card! Very surprised at that unexpected service! Would use again.

Date of experience: September 7, 2020
Jewand G.
0 reviews
0 helpful votes
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My sister loved her flowers
September 7, 2020

My sister loved her flowers.

Date of experience: September 7, 2020
susan j.
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A long and involved process
September 7, 2020

A long and involved process. The free delivery made all the difference, forget the other savings.I think if sending an inexpensive bouquet cost less, I might do it more often, I'm not sure.

Date of experience: September 7, 2020
Maria H.
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One of my order was delivered one day late
September 7, 2020

One of my order was delivered one day late. The Flower arrangement was a birthday gift, received a day late.

Date of experience: September 7, 2020
Marjorie A.
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Shipping and handling price not given until the end
September 7, 2020

Shipping and handling price not given until the end. This defeated the purpose of a true credit. The handling charge was more than the credit. The flowers were beautiful.

Date of experience: September 7, 2020
Keish V.
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Convenient and painless
September 6, 2020

Convenient and painless. Thank you so much for what you do! The arrangement was beautiful.

Date of experience: September 6, 2020
DIANE Z.
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I purchased the same arrangement for my girls and they each got something completely different.

Date of experience: September 6, 2020
Rachael G.
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September 6, 2020

Date of experience: September 6, 2020
Blanca C.
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Although the flowers were lovely and my friend loved them they were not what I ordered. They were suppose to be patriotic in honor of Labor Day and it was just a flower arrangement. Kind of disappointed!

Date of experience: September 6, 2020
James C.
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Pretty good but pricey
September 6, 2020

Pretty good but pricey

Date of experience: September 6, 2020
Cindy W.
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Found your Website online
September 6, 2020

Found your Website online. I was not able to be where the plant was delivered so was glad I received a confirmation that it was delivered.

Date of experience: September 6, 2020
Gloria R.
0 reviews
0 helpful votes
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Wonderful selection, easy to place an order
September 6, 2020

Wonderful selection, easy to place an order. Certainly appreciate the free delivery!

Date of experience: September 6, 2020
Laura S.
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Very easy to order
September 6, 2020

Very easy to order. I was disappointed with the color. I specifically picked the southern peach bouquet because it's my daughters favorite color and the bouquet arrived with pink flowers instead.

Date of experience: September 6, 2020
Judith K.
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This is about my fourth order from "FromyouFlowers" and I have been very pleased. And from the recipients of my gifts I get rave reviews.
There are many choices and some (like the flower birthday cake) so different.

Date of experience: September 6, 2020
Gerald W.
0 reviews
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Thank you for delivering to Shoshone High School
September 6, 2020

Thank you for delivering to Shoshone High School

Date of experience: September 6, 2020
Georgia
4 reviews
12 helpful votes
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Beware! Scammers!
September 6, 2020

DO NOT order from this company, they are worthless. They will promise they can deliver same day, then when you check out, it will say the next day, then it will say you need to pay more to guarantee the next day. Then it won't show up by the promised time and you'll contact them and they'll say it will be there shortly. Then it won't show up and they'll say it will be there in the next hour. Then you contact them again when it's been 4 hours and they'll send you an email saying they can't deliver today because they can't find a florist. AFTER they've lied earlier and said it WAS out for delivery. It clearly never was. Now they say it will be delivered THREE days later. When you question them you get the same copied response over and over and over and over and over again. They are liars and thieves. And when you then ask for a refund, don't forget to contact your bank and tell them to block this worthless company because they tried to charge me through paypal SIX times. SO glad I did NOT give them a credit card but used paypal for this. I am NOT alone in this experience. Search from you flowers reviews. You'll have to scroll through to sort out the fake reviews that are obviously posted by the company. They currently have one star and that's because you can't give any less. This is nothin but a SCAM! BEWARE!

Date of experience: September 6, 2020
Larisa X.
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...
September 6, 2020

Date of experience: September 6, 2020
Susan H.
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The recipient was quite thrilled!
September 6, 2020

The recipient was quite thrilled!

Date of experience: September 6, 2020
Sarah J.
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I was not pleased with the flowers that my mother received. We upgraded the bouquet but it didn't have as many flowers as the picture. Could I have a partial refund of $20 for the upgrade? I can send a pic of what was received. Please do not contact my mother in the hospital about this as she is very sick. Thank you.

Date of experience: September 6, 2020
Joeph M.
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You kept telling me that I had a credit but I could never see where to apply the credit. Do you make it difficult on purpose? My wife sent me a picture of the bouquet she rereceived; it does not look anywhere close to what your advertisement shows!
I could get nowhere trying to contact you!

Date of experience: September 6, 2020