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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Paid extra for delivery on Sunday the 6th and were delivered on Saturday, the 5th! Called customer service and they apologized, gave me 20% off order and a gift card. But I specially wanted them delivered on Sunday, which was offered, for a surprise party!
Service was top notch! Flowers were beautiful but smaller amount than I had thought ( I chose a "value bouquet" without a picture). Very easy to order and delivered on time with no issues. I will use them again, but maybe order a pre-selected item with picture.
Todo super hermoso, muy satisfecha, el tiempo de entrega super, los recomendarías y volveré a utilizar sus servicios
The flowers were beautiful and I couldn't believe how quickly they were delivered.
The delivery was made a day earlier than I requested.
My friend seemed to be happy so that's all that matters.
I am 100% satisfied. I have no words.
A little too expensive but good
This was the first time I used your company. Excellent selection and prices. Flowers arrived on time and were beautiful. I would definitely use this company again for my floral needs.
I thought I Paid extra for a nice bouquet. When the recipient sent a picture there were hardly any Dowers but a lot of greens.
I've already discussed my order, through a previous email, because my order came on the wrong day. I was given a refund and I'm satisfied with your quick response. The flowers were beautiful and I will definitely order through your website again. Thank you for taking care of the mistake on the delivery. It was great to have the matter resolved so quickly.
Shipping and handling not calculated until the end and then it was about half as much as the flowers themselves.
Would like shipping cost info earlier in the order process.
All ok
Overall. The site was easy to use. The product received was beautiful, but not like the picture that I picked out. I felt like it had just been thrown together and the back side of arrangement was bare. The roses were all on one side and there wasnt enough of the pink flowers and one was broken when arrived. The balloons were great. It made my daughter smile and she thought it was beautiful.
Fast and easy, great selection!
Don't appreciate getting to check out and having a $15 handling fee, it wasn't disclosed, especially when you advertised free delivery and a Google 'discount'.
I was asked if I could have them delivered in the afternoon, which they came in the morning, before recipient got home.
A few of the flowers looked battered, wilted.
You should be more transparent in the fees, if I have a choice, I will never order 'fromyouflowers.com' again.
I
Thanks for the lifetime free shipping
I order more frequently now
You have wonderful arrangements but I felt mislead in placing my last order. I had a credit from a previous order. The arrangement I picked was showing a sale price of $58 and change. When I placed my order, the price rang up based on the original price of $69 and change. I called to inquire and was told that two discounts could not be used. I had a CREDIT and the website was showing what was on SALE. It was not stated that I needed to pick which discount I wanted to use. Again, I felt mislead. I will not be using your services again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members