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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Delivery charges should be upfront.
I ordered the 'daily deal' and it was more beautiful than any of the standard bouquets. Highly recommend!
I am uncomfortable when a website asks for my credit information before letting me know th full price I will be charged. I actually closed the website but decided to take the risk and give credit info.
The flowers were what was on the website.
Good shopping experience, very competitive value
Some of the flowers look wilted
Easy...we have ordered more than 4 times this year. Recipients all
Pleased. Waiting for someone to send an arrangement to me. Last
Week I sent our 2 year old the smiley face wth balloon and teddy bear.
She loved it.
Thank you this was fast and no additional charges (other than delivery) Flowers were sent to someone else so I don't know what they look like - they came one day late but that was OK
This is the second time I've used this service. I hope my flower cake will be as lovely as the last one.
Upon arrival of my flower birthday cake I was happy to see the flowers looked large and fresh. However, I was disappointed with the presentation. In the picture the cake sits on a pleated skirt, has 4 purple and white swiss dot large bows around the sides of the cake and the top outside edge is trimed in small green button pompoms.
The cake that was delivered had no pleated skirt, blue tiny bows and no green button pompoms along the top outside edge.
Purple is her favorite color and if they didn't have the small green button pompoms they could have substituted with a row of different colored daisies. I have to admit i was very disappointed.
When ordering from some online sites they as for splecial requests or specifications. I didn't see this on this web site. Had it been there I would have specified that i want purple bows
for sure and the cake should resemble the picture as closely as possible.
I always shop from this site. Prices are good! Quick and easy! Flowers are beautiful every time I order!
Great choices, fresh and timely!
Awesome!
Hard to know overall satisfaction until the delivery is made and I can see if my sister likes the flowers.
My sister received an arrangement, but I ordered and paid for an arrangement with lilies in it. The arrangement my sister received was pretty, but had NO lilies and was more pinks and greens, rather than the purples that were in the picture on the web-site. I understand florists have to make adjustments, but the arrangement was very different than what I thought she was getting. She likes it, but I am a bit disappointed.
The recipients were thrilled with the beautiful and festive balloons.
Easy and reasonablly priced!
Had to re-enter my payment information twice.
Daughter called and said she received the flowers early this morning. She really loved the flowers and passed that on to us.
Only used once before and it went well. If this goes as well, I'll raise to 5 stars
2nd order fine, too. Pricey but that's how it is these days.
Good site--easy to use
So great to send a bouquet from far away, seeing we can't be with the family to celebrate my niece's wedding - such an easy process, thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members