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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Love the selection. I will be using you guys again. Thank you. Aside from a slight delivery delay because the recipient was out. All is well. She received them this morning. And the owner of the flower shop lives just down the road from my mom made sure she got her flowers. Awesome service.
I ordered the flowers and paid extra for deluxe. Unfortunately the roses were old and dying and the arrangement was very disappointing.
Delivery was quick, but the price is higher, deliver charge is $14.99, distance only one block.
Quick and easy and from the UK
Easy to use delivered on time
Absolutely beautiful. Best arrangement I've ever ordered. Thank you so much.
Sent to my daughter at work for her bday. Great options
Somehow the order was duplicated and two very same flowers were delivered a day early. After two calls to correct the billing the issue was resolved.
Unhappy with your handling fee - too high on top of the next day/weekend fee. Ridiculous. Flower arrangement better be worth the money...
Timely delivery with beautiful arrangement
All went well - roses were awesome and timely
Thanks to all that had a hand in the process - it takes a team
The recipient liked the flowers.
Good may use again
Very good and excellent service!
I have ordered from your site a few times and have found your prices better than others. I have also been pleased with the arrangements that I've ordered.
My sister loved the flowers. They were for her 60th birthday. She was impressed that the delivery person even found her address when most folks don't. Good job!
My order arrived 2 said later. I called and they told me it was delivered which I told them it wasn't because the flowers were not at the resort I was staying at and the front desk said they never received any delivery for me but they showed up the next day. Surprise. Over all I am not happy with the delivery or there customer service
The bouquets are beautiful. I had a hard time deciding, "which one?". I had wanted a purple theme and even with a seasonal substitution from the online photo, my sister said it was "very pretty and purple"! Success! Thank you!
I ordered these flowers for my daughter who is a teacher. They just finished the first week of virtual teaching and needed a pick me up.
The flowers were hand delivered today and she said they were gorgeous.
Thank you.
Good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members