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FreelancerReviews 19,955

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

BA
1 review
0 helpful votes
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The best website ever!
August 4, 2017

I want to give "*******" stars for Freelancer.com website, it's the best website ever where you can earn a lot of money and where you can find a perfect freelancer for your project. Freelancer website has changed my life.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Thumbs Up
August 4, 2017

I have no words to say its great platform and great recruitment team. I would say "Thumbs Up"...

Date of experience: August 3, 2017
New York
1 review
0 helpful votes
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Best platform for freelance jobs
August 4, 2017

I'm working as a regular service provider on freelancer.com and getting both full and part time jobs on regular basis. The recruiter service of freelancer is simply great... you get to meet the potential employers every time without bidding.

Date of experience: August 3, 2017
VE
1 review
0 helpful votes
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Nice atention
August 4, 2017

His attention was fast and efficient managed to solve all my doubts of a quick and efficient manerá. All in order

Date of experience: August 3, 2017
Nevada
1 review
0 helpful votes
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BEST Freelance Marketplace
August 4, 2017

It was 2015 I and my friend was planning to start a startup. But at the time being it was hard to get any works without a lot of investments. We were known about Freelacner.com and we thought let's start with Freelancer.com and now we are happy that we made the right decision at the right time. Freelancer helps us to push our business without any kind of investments. And we are a 20 member team and we are very happy to work with Freelacner. We will keep working with Freelancer.com

Date of experience: August 3, 2017
Egypt
1 review
0 helpful votes
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Great website
August 4, 2017

I've been on freelancer.com for almost 6 months now, and my experience is great, I quit my day job and became a full-time freelancer.

Date of experience: August 3, 2017
Nigeria
1 review
0 helpful votes
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Freelancer is simply awsome
August 4, 2017

My experience has been awesome here on freelancer.com in the sense that it has helped me gain a lot in terms of making international friends, external exposure to different task on the site, and my personal skills has been improved to the point of no return.
I will always say: "with freelancer.com, my finance and daily experience is guaranteed"... I am always in a good mood each time I remember this!

Date of experience: August 3, 2017
Italy
1 review
0 helpful votes
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Customer service
August 4, 2017

Great answers from customers service (Sandra). She answers to all our doubt. Great answers from customers service (Sandra). She answers to all our doubt. Great answers from customers service (Sandra). She answers to all our doubt.

Date of experience: August 3, 2017
Nigeria
1 review
0 helpful votes
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Excellent Issue Resolution
August 4, 2017

Sandra was very helpful: she quickly understood my issue and provided a clear, timely solution that resolved the problem. Great help!

Date of experience: August 3, 2017
Colombia
1 review
0 helpful votes
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Nickname
August 4, 2017

My problem was solved, my previous nickname was restored, since it came from Nubelo. The attention was fast. Thanks.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Best online work platform
August 4, 2017

I am working on freelancer from several years now! I tried other online platforms also but I guarantee freelancer is best to work online. Great policies and best client protection!
I love Freelancer <3

Date of experience: August 3, 2017
AE
1 review
0 helpful votes
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Charlotte B
August 4, 2017

Charlotte B. Is an amazing and supportive person. She immediately responded and understood exactly what was happening. And after analyzing the issue she immediately took ownership to control the situation.

Thanks again Charlotte!

Date of experience: August 3, 2017
Romania
1 review
0 helpful votes
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Freelancer is a great opportunity for making a decent living from the comfort of your home. For clients it is the easiest way to find the perfect candidate for your fantastic projects.

Date of experience: August 3, 2017
Serbia
1 review
1 helpful vote
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Lately, I had two projects where I sent the file that was asked from me and the client stopped responding. Milestones were created, so I know I can create a dispute and wait for resolution, but I wanted to know why is that happening to me. I was worried that it might have something to do with my account, I thought maybe something was wrong with my profile. Anastasia D. Was very helpful and explained that nothing was wrong and that she will send a notification to those employers and that I can file a dispute for both projects.
I was very pleased with information I got and I feel relieved that I have nothing to worry about. I will patiently wait for resolution, knowing that I finished both projects and delivered files that my clients asked from me.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Best freelancing website
August 4, 2017

Freelancer.com is providing excellent opportunity to freelancers while best human resources to the employers at the same time.

Date of experience: August 3, 2017
Bulgaria
1 review
0 helpful votes
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My single source of income
August 4, 2017

I'm very pleased with the site all the process of getting projects is easy enough. A thing I noticed is that every bit of effort to improve your profile pays off. When I became preferred freelancer it became even better with bigger projects and winning potential clients for the future. Although I work alone I became friends with other people on the site and we are helping each other, so all in all 5 stars.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Now I take little work from this website - but I get EXACTLY the kind of work i want. As someone who shifted from a job to a freelance writer, not knowing what would happen next - freelancer.com was the best choice. Sure, I started slow but when I proved my worth to my clients, I got paid more and more. Through this website, I learned that I could market myself and through a simple email marketing campaign, I started landing jobs. Though I dont take a lot of work from this site now - If I had to do it all over again, I would start again with freelancer.com

Date of experience: August 3, 2017
South Africa
1 review
0 helpful votes
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Helpful
August 4, 2017

Really helpful in resolving my issue with client and easy to communicate with, understanding.

Kayla B

Date of experience: August 3, 2017
Washington
1 review
0 helpful votes
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I've worked on several different freelancing platforms, of which I prefer Freelancer. It seems to have the most flexibility for both clients and freelancers, as well as the best range of available projects and freelancers. That said, as it continues to grow and expand, not all of the changes are always for the best. For that reason, some of the best freelancers have left the site (and may continue to do so), because sometimes regular work elsewhere (even if just for yourself, of your own site) is better than the hassles of freelance work, even on the best of platforms. In particular, finding good regular clients on the platform can be a struggle for many freelancers, and for employers, finding freelancers who actually hold the skill they say they do can also be difficult. That is likely the case on any platform - but if Freelancer wants to stay the best, they are issues the platform will need to do a better job of addressing.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
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I was nothing few years back. A ordinary salaried person. Freelancer recognized my talent and hard work. Now I have my own company with a great team. I will always be greatful to Freelancer for providing me safe working environment with great employers. If you are honest, hard working and have your work ethics, then Freelancer is the place you should be. If needed, I can write a complete directory praising Freelancer and it's team. A loyal and die hard fan of freelancer...

Date of experience: August 3, 2017