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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I have been working on Freelancer for five years. I have never regretted my decision to leave a full-time job and become a freelancer.
The thing I like the most about Freelancer is that it has been constantly changing, improving, and growing. We expect it any moment to become an official news.
Freelancer will hit 25M users any moment now! There are 25 Million reasons why Freelancer is the biggest platform for freelancers in the world.
I couldn't possibly recommend it more to both newbie and experienced freelancers.
Freelancer.com is a trustworthy earning platform. I am working here for last 6 years and didn't face any scam or inconvenience, neither with Staff nor with any employer/freelancer here. Payments are secured. They provide several opportunities to get yourself established on the site. I highly recommend this site as your full time earning source.
I have been working on freelancer for about 2 years and it has been an exciting journey. The staff tries to help in case of dispute but it is really hard to get a fair deal. I have been doing jobs of my interest and I have really learned a lot.
It's been more then a year. We guys are working here as an agency. Freelancer is the best platform for IT projects. Their support team will guide you each and every step till you are done.
Freelancer is good for getting clients when you don't have other projects on your desk.
Sometimes you have to weed through a lot of junk projects, and most employers want projects done for far below market value; however, sometimes you can find a diamond in the rough.
I loves to work on freelancer.com I m earning good $$$ monthly & increasing day by day on my earnings. Thanks
Simply they has gave us the chance to work using our skills for the entire world.
Being millions of active members each day, I have many chances to continue working with different employers, day by day.
No more routine acceding to lots of different projects and I'd like this... the routine bored me.
Thanks, with no doubt!
We're a small software dev company based out of Pakistan, and we have done all our business entirely through Freelancer. I'm incredibly grateful to Freelancer for providing us great opportunity to start our company. Freelancer support is incredibly helpful. I would highly recommend their platform.
Many projects, nice recuiters and an overall very good plateform. I'm freelancing full-time since I discovered this website.
It's been nice working on freelancer.com from last 2 years. Fantastic customer support. A clean system with fab features. Easy to understand and you can earn well if you got the skills. Give it a try.
Excellent Support. Fast response and friendly, help you and make you happy, satisfy you when you ask them help>>>
Shoutout to Faye C. For being so reasonable in my case with a client today. Helped to quickly settle an issue
Nice support love to have you support me my question was to verification term but she helped me a lot and solved my problem
Jordan did an amazing job and understand the freelancers needs, great customer service representativ
Clients beware!
When I placed project I pay exact amount, but next day I find out that there was other unauthorized charges on my account. Also they add "deposit fees" on every charge that were close to 10% of base charge.
I contacted support 3 times. Got refund only for one charge and endless unpleasant arguments from support.
When I mentioned that I will complaint regarding this issue then support start frighten with "Please do note that filing a dispute automatically limits your account" - instead of solving problem they try blackmail they customers.
I'll close my account there and will never ever use this ripoff service again.
I contacted the support service to express reservations about a change in FL.com's terms of service. Donna H. Was very helpful in soliciting my concerns.
10 out of 10. Thank you. Customer service was very polite and helpful. I truly appreciate such people and will defiantly do business on your website.
Excellent Chat Support, I am using Freelancer.com very well, i am loving this. All are requested to use Freelancer.com
The chat took a little while and I wasn't sure if the assistant was still there but my issue was resolved
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.