business logo of Freelancer

FreelancerReviews 19,955

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star

Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Cutelancer F.
Unfollow Cutelancer F.
Share Review
Report Review

Good experience
August 4, 2017

Good experience with freelancer.com. High; y recommended every one who is looking to get an online career

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Saurabh M.
Unfollow Saurabh M.
Share Review
Report Review

Freelancer has helped us connect with clients from all over the world. It also ensures fair dealing between the parties.

Date of experience: August 3, 2017
Australia
1 review
0 helpful votes
Follow Ben V.
Unfollow Ben V.
Share Review
Report Review

No problems with the Freelancers I've used for jobs it's just the platform and poor customer service from Freelancer. They're happy to take payment and their clip of the ticket but don't bother helping with any issues. Absolute mercenary organisation!

Date of experience: August 3, 2017
Ireland
1 review
0 helpful votes
Follow rinacka a.
Unfollow rinacka a.
Share Review
Report Review

I have done a massive mistake choosing freelancer.com I want to give you a warning and tell you ONE EXTREMELY important thing- don't be trusting and naive as i was... Don't rely on freelancers as i did. Be AWARE that freelancer.com never checks their background or info that they show on heir profiles. They'll tell you they re designers, they tell you they do websites etc. I have caught a good few people lying... I have checked a few of them and was really shocked!... Very often they say they do website-but have you notice they don; t even display the address of the website? Why? Because they lie. They could even say and display the url, but it's not always them who did it. Trust me, i was too naive and trusting, wasted so much of my precious time and energy... and got even sick of all this...
I'd say its better to get somebody local to get to complete the job.Al least if things go wrong-you can go and see them. What can happen on freelancer.com is just you loose money. The admin isn't on your side! All they care is to make money! I tough i would get a job at a good price, unfortunately i haven't got anything done, but lots my money, my time and energy!
I use another website... and find it much better that this.
Look after yourself-nobody else will. Be careful what you choose... as you can simply get into situation i did. I hear more and more people are down with their services...
And the last thing. Reviews. Don't hope and thing they are honest. They get reviews from each other, friends and family... Reviews don't guarantee a good job. Unfortunately, but that's the reality:(
Best of luck whatever you do ;)

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Abhishek C.
Unfollow Abhishek C.
Share Review
Report Review

Excellent
August 4, 2017

The best freelancing experience I'm having.
I'm just loving it.
The freelancer staffs are really cooperative and helpful.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
Follow Imran J.
Unfollow Imran J.
Share Review
Report Review

A+ Support team
August 4, 2017

I love freelancer company and their freelancing team because they give time in understanding a problem and resolve matter quickly. No other freelancer company doing this sort of support.

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
Follow Saira i.
Unfollow Saira i.
Share Review
Report Review

Great experience
August 5, 2017

I am working on freelancer from last 7 year. I am a house wife and this website is a great source of income. It is a highly authenticated website and there are a lot of projects here.

Date of experience: August 3, 2017
India
1 review
1 helpful vote
Follow shiv d.
Unfollow shiv d.
Share Review
Report Review

Amazing website
August 4, 2017

Amazing website you Get work according Skill. Us Quick Job.
Fast customer support. Daily withdraws.

Date of experience: August 3, 2017
India
1 review
1 helpful vote
Follow Raghav B.
Unfollow Raghav B.
Share Review
Report Review

In love with this site. Have been using this site as a freelancer as well as a client for more than 4 years now. I have come across so many awesome people around the world because of this website.

Date of experience: August 3, 2017
Argentina
1 review
0 helpful votes
Follow Litzy D.
Unfollow Litzy D.
Share Review
Report Review

Very good
August 4, 2017

She addressed all of my concerns. She could resolved my problem. I'm grateful for her help. Thanks a lot

Date of experience: August 3, 2017
Egypt
1 review
0 helpful votes
Follow Ahmad A.
Unfollow Ahmad A.
Share Review
Report Review

My Preferable Site
August 4, 2017

Through my long working career, either on online or any other place, I found out that Freelancer is the best and greatest place for work. Everything goes easily and smoothly.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Umadevi G.
Unfollow Umadevi G.
Share Review
Report Review

Got good tech skill? Then earning online is not tough. Freelancer is the right choice. Appreciate support team and recruiters. Also the policies are framed with proper ethics. Overall great and reliable experience so far

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
Follow Vaqas U.
Unfollow Vaqas U.
Share Review
Report Review

Freelancer is wonderful platform!
August 4, 2017

I am working over Freelancer for the past 4 years. I must say its an excellent platform and now I am become preferred Freelancer and getting more project invites. Must say Thanks to Freelancer for providing us such a great platform to earn a easy money. Thanks

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Ranjan S.
Unfollow Ranjan S.
Share Review
Report Review

Great. You have changed my life.
August 4, 2017

I am very happy to be part of freelancer.com. I always wanted to be very good freelancer and freelancer.com gave me all the oppertunity to do this. I am in the way to achieve more. Good luck.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Sujan R.
Unfollow Sujan R.
Share Review
Report Review

A great marketplace
August 4, 2017

Freelancer.com provides me opportunities to work, learn and earn globally. Thank you Freelancer.com..

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
Follow Syed A.
Unfollow Syed A.
Share Review
Report Review

Outstanding
August 4, 2017

Almost all issues are resolved. The things which is mentioned all are perfectly working now. This is best step from freelancer to get feedback from workers regsrding ios.

Date of experience: August 3, 2017
India
1 review
1 helpful vote
Follow Abhishek S.
Unfollow Abhishek S.
Share Review
Report Review

It has been really great here.
August 4, 2017

Actually, my freelancing career started through Freelancer only. I slowly built up and today I get many jobs here.

I find a very unique thing at freelancer. The quest for improvement. Its like its DNA. You notice an area of improvement, and after a while you will that change being implemented on the site. Not once, not twice, many a times.

Corporate account, chat feature, call feature, multiple language site, payment options, well list is really long. So many things added.

The aggression, the pace reflects.

Well, not everything is good. I encountered a few issues too. Comparing them with the benefits, they are not that important. Still.

And the one area perhaps needing focus is support. For standard issues, they are quick and easy to deal with. But the issues where decision making is required, they really are not good enough.

For example- I was awarded a project. Money sent to milestone system by employer. I delivered the job and when i saw the milestone, the money was not there. I came to know that money was funded thru fraud/wrong credit card. And thus milestone sent back. Well. Happens. But. But you deducted project fee on that case. That was doubling my trouble. I worked for a full day for no money, and thereafter i paid fee. And i was not at any fault. In such cases, forget legal aspects, be true and concerned. If so happens in future, I see this place leaping forward only.

Hope my review helps

Date of experience: August 3, 2017
Australia
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

I've been on Freelancer for just over seven years now and I have to say they are to thank for helping develop my graphic/web design path to where it is now. After I was awarded my first project, the jobs just kept rolling in to the point I was able to turn what was once something I did in my off-hours to a profitable full-time career, and it only developed further when I was invited into their Preferred Freelancer program.

Now I have access to high paying projects and clients from around the globe who have made me an integral part of their branding and communication operations. I cannot thank Freelancer.com enough for their support in getting me this far.

Date of experience: August 3, 2017
Singapore
1 review
0 helpful votes
Follow Manish J.
Unfollow Manish J.
Share Review
Report Review

Good Platform For Learn and Earn
August 4, 2017

Happy with employers professionalism, work quality and also suitable in time zone, would like to work more adn more in this platform.

Date of experience: August 3, 2017
RU
1 review
0 helpful votes
Follow Andy S.
Unfollow Andy S.
Share Review
Report Review

Excellent support
August 4, 2017

There was a problem about balance in my account, and the supporter solved it quick and professionally. Great job.

Date of experience: August 3, 2017