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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,107
value
964
shipping
660
returns
746
quality
971
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Greece
1 review
0 helpful votes
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Very quick action
November 13, 2017

I asked to reopen my account at Freelancer.com. Your agent responded immediately and reopened my account within minutes.

Date of experience: November 12, 2017
India
1 review
0 helpful votes
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Really Good Experience
September 16, 2021

Good and better experience with freelancer staff. He is good explain to me about plan and all charges.

Date of experience: September 16, 2021
India
1 review
0 helpful votes
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The best service agent
April 9, 2018

Anastasia helped me instantly and is a very good listener. She was very efficient in helping me out.

Date of experience: April 8, 2018
Pakistan
1 review
0 helpful votes
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Verification
June 14, 2023

It was a wonderful experience to have interview with staff. I was at my comfort while having interview

Date of experience: June 14, 2023
Ukraine
1 review
0 helpful votes
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Thank Barry N.
May 15, 2019

One trouble. One email. One payment. That`s all. Thank you for your support. It was quickly and effectively.

Date of experience: May 15, 2019
GB
1 review
0 helpful votes
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Kayla B
July 25, 2018

Excellent and helpful, sorted the problem immediately and with no fuss.
Thank you for getting this sorted out.

Date of experience: July 25, 2018
Pakistan
1 review
0 helpful votes
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Quick, friendly & precise.
January 31, 2023

Berry was very friendly and asked all the details very nicely. Overall had a nice experience with Berry.

Date of experience: January 31, 2023
India
1 review
0 helpful votes
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Amazing Guy
November 25, 2018

Too Frequent to listen to our issue. Very Experienced Guy.

And Answer It very sharply.

Thanks a lot.

Date of experience: November 22, 2018
Thailand
1 review
1 helpful vote
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Katie- freelancer support
July 30, 2018

Katie is very patient to listen delicate situation, fast in responding and willing in to resolve freelancer issues

Date of experience: July 29, 2018
India
1 review
0 helpful votes
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I had good response from Gonzalo V. about my problems, Thank-You. Hope my problems will get solved soon...

Date of experience: July 26, 2018
California
1 review
0 helpful votes
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Eula is really helpful person
June 10, 2019

He is really energetic and kindly person. His knowledge is power.
I am very thankful for his support.

Date of experience: June 8, 2019
Philippines
1 review
0 helpful votes
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Byron C.
October 13, 2022

Very much swift and knowledgeable, professional and you should value your employee so you could have more clients

Date of experience: October 13, 2022
Pakistan
1 review
0 helpful votes
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Good Support
August 2, 2019

This was helpful session, and good experience with support agent. He was clear and straight to the point.

Date of experience: August 2, 2019
Sri Lanka
1 review
0 helpful votes
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Great Help
November 15, 2018

I had a unfamiliar transaction and get cleared on it with a friendly manner. Very helpful and clear.

Date of experience: November 13, 2018
Australia
1 review
0 helpful votes
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Verified Process
June 30, 2023

Staff are knowledgeable, accessible, and great to communicate with. The process was thorough and staff provided support throughout.

Date of experience: June 30, 2023
Pakistan
1 review
0 helpful votes
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Charis is good
September 13, 2023

He is good, very helpful and responded very efficient way. I am satisfied with their service and help.

Date of experience: September 13, 2023
India
1 review
0 helpful votes
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Excellent service
October 17, 2021

I contacted freelance support system and I got the response within 24 hrs. Very satisfied with the service.

Date of experience: October 17, 2021
Bulgaria
1 review
0 helpful votes
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Perfect and fast support!
April 18, 2018

Perfect support from Charlotte B.!
It was fast and competent!
It was good experience to communicate with her!

Date of experience: April 17, 2018
India
1 review
0 helpful votes
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Review For Antoinette B
February 2, 2018

Antoinette was very helpful and professional. My query was quickly resolved. It was a positive experience with Freelancer.com.

Date of experience: February 1, 2018
VE
1 review
0 helpful votes
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All excellent...
March 23, 2023

The support provided by the freelancer team was excellent, they were always hand in hand answering my questions...

Date of experience: March 23, 2023