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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,107
value
964
shipping
660
returns
746
quality
971
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Mexico
1 review
0 helpful votes
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Support over chat
August 24, 2017

The service was really helpful and solve my problem quickly. The support agent (Roxanne) was also very kind.

Date of experience: August 24, 2017
Bangladesh
1 review
0 helpful votes
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Awesome
August 28, 2017

The service was great. She resolved my problems smoothly. Great helpline. My problem is totally solved. Love Freelancer.com.

Date of experience: August 27, 2017
Sri Lanka
1 review
0 helpful votes
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Payment methods
October 15, 2023

He explain me how it do and He advised me the correct way of the add my credit card to get payments.

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Great, patient help
February 25, 2019

Carmen A. Took the time to understand my billing issue and guided me effectively to resolve the matter.

Date of experience: February 24, 2019
Pakistan
1 review
0 helpful votes
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Support
May 24, 2018

Great Experience! They support agent really help me solving the issue quickly. They are the best and supportive.

Date of experience: May 23, 2018
Turkey
1 review
0 helpful votes
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Kayla B
June 6, 2018

She was very helpful. She answered my questions quickly and she gave me all the information I needed.

Date of experience: June 6, 2018
India
1 review
0 helpful votes
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Useful
June 5, 2018

Very good support of the freelancer team, thank you very much, i got useful information with the agent

Date of experience: June 5, 2018
Pakistan
1 review
0 helpful votes
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Freelancer
February 20, 2022

Freelancer is one of the best platforms for freelancing services. The support team is very supportive and cooperative.

Date of experience: February 20, 2022
India
1 review
0 helpful votes
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Great assistance
October 19, 2023

The assistance was great. It was quite helpful. He assist properly and behavior of assistant was also good.

Date of experience: October 19, 2023
India
1 review
0 helpful votes
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Thanks to Joey C.
June 26, 2023

Thanks to Joey C. Complete the verification process. Nice to talk with him. His supporting skill is nice

Date of experience: June 26, 2023
Kenya
1 review
0 helpful votes
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Withdrawal to incorrect account
October 10, 2017

It was good, the attendant was very helpful and friendly. Thanks Antoinette B. My question was really answered.

Date of experience: October 9, 2017
Oklahoma
1 review
0 helpful votes
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Very knowledgeable. Had the answers.
October 11, 2018

Eric was very helpful. He told me exactly what I was looking for and gave me specific instructions..

Date of experience: October 10, 2018
Serbia
1 review
0 helpful votes
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Perfect help
June 4, 2018

Excellent work done, perfectly explained everything, rating for Josie G. All the best!... Freelancer is the best site...

Date of experience: June 4, 2018
New Jersey
1 review
0 helpful votes
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Quick and Easy Support
April 27, 2018

It was very easy to pinpoint the issue and solve the problem quickly! Very satisfied with my experience.

Date of experience: April 26, 2018
New Jersey
1 review
0 helpful votes
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Went above and beyond to help me. Refunded me promptly and answered all my Questions. Great customer service

Date of experience: March 20, 2018
Denmark
1 review
0 helpful votes
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Good service
April 10, 2019

All problems resolved with efficiency by Mason for me and for the freelancer. Keep up the good work.

Date of experience: April 10, 2019
Israel
1 review
0 helpful votes
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B2B Mi WebMaster
October 18, 2018

Very interesting and worth while experience. Customer service was very prompt and informative.

Would recommend Freelancer.com to others.

Date of experience: October 18, 2018
Arizona
13 reviews
57 helpful votes
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Do not get involved with this company. Believe what you read about this company everybody is right on.

Date of experience: May 14, 2014
Jielyn L. Freelancer Rep
over a year old

Hi Jimmy, obviously you have experienced some issues and I want to understand what happened so I can assist you in rectifying it. By the way, my name is Marcus and I'm one of the tier-2 representatives of Freelancer.com. Please send me an email with your username and a summary of your issue to marcusc@freelancer.com. I hope to hear from you.

Ukraine
1 review
0 helpful votes
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Verified Freelancer
November 5, 2021

The conversation with Noah was very productive.
I am pleased with his work, support and the result achieved.

Date of experience: November 5, 2021
Ireland
1 review
0 helpful votes
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Quick Service
January 15, 2022

It is always good to interact with the support team. They provide the best solutions and support. Thanks

Date of experience: January 15, 2022