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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,107
value
964
shipping
660
returns
746
quality
971
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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India
1 review
0 helpful votes
Follow Jyotirmoy S.
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I received the right guidance and was informed well about what I should do. It was extremely helpful.

Date of experience: April 17, 2021
Australia
1 review
0 helpful votes
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Quick and easy
April 18, 2021

Great experience - very quick and easy service. Thanks for assisting me with my question and processing my refund.

Date of experience: April 18, 2021
India
1 review
0 helpful votes
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Satisfactory
March 14, 2023

It's a satisfactory experience. I like the system of freelancer and I'm happy that I'm working with freelancer.

Date of experience: March 14, 2023
Morocco
1 review
0 helpful votes
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Great Experience with Chelsea
August 9, 2023

The agent was helpful, answered all the questions with absolute accuracy with a positive attitude. Great experience overall.

Date of experience: August 9, 2023
India
1 review
0 helpful votes
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Good experience
May 29, 2022

Got the support which i was looking for. The problem was addressed very nicely and solution were appropriate.

Date of experience: May 29, 2022
Pakistan
1 review
0 helpful votes
Follow M Umair J.
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It was very good.
February 14, 2023

It was my first interaction with verification team, was very good with Chelsea to have video chat session.

Date of experience: February 14, 2023
Albania
1 review
0 helpful votes
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Chat with Jethro
October 5, 2021

I had the great communication with Jethro. He explained me everything about the freelancer product, verified. Great experience.

Date of experience: October 5, 2021
India
1 review
0 helpful votes
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Excellent
February 21, 2018

Good Support team in this and my problem was solved within a minute. I really appreciate this it is a best team

Date of experience: February 17, 2018
Japan
1 review
0 helpful votes
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Josie G.
December 27, 2018

Thanks for Josie G. Helping me out! I had issue with payment process but I got clear answer instantly from Josie G.

Date of experience: December 27, 2018
Virginia
1 review
0 helpful votes
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I appreciate the help that Noah provided for me he's an exceptional customer service rep. I always appreciate great service like this.

Date of experience: December 25, 2018
Egypt
1 review
0 helpful votes
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Perfect
December 25, 2021

Freelancer's support is one of the best support I've ever chatted with
They always manage to help me with all the situations.

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
Follow Sowmya E.
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Very helpful
August 2, 2017

Dana made me understand and also addressed the issue for me.
The response was very quick as well.
I appreciate the service.

Date of experience: August 2, 2017
Sri Lanka
1 review
0 helpful votes
Follow KUMARU S.
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Short and Strait forard
January 9, 2019

I had a chat with Betty, and he clear up my problem with in a short period.

Thank you very much Betty.

Date of experience: January 8, 2019
Kenya
1 review
0 helpful votes
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Rating Freelancer Support-Jade
January 7, 2019

Jade was really helpful. I was assisted on every issue i had concern with. I hope no other issues arise in future.

Date of experience: January 5, 2019
Pakistan
1 review
0 helpful votes
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Wonderful Support
September 19, 2019

He is very quick and very clear and helpful in resolving my problem, i highly appreciate his effort and wish him success!

Date of experience: September 19, 2019
Bangladesh
1 review
0 helpful votes
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Very Helpful!
September 14, 2022

Great Experience! Alexa F. Was a very good person and very helpful. I am very happy with the result of the conversation.

Date of experience: September 14, 2022
India
1 review
0 helpful votes
Follow MUNEER Q.
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Excellent Marketplace
May 20, 2021

I have been using the platform for more than 10 years. I am very happy as the user/customer of the great marketplace.

Date of experience: May 20, 2021
India
1 review
1 helpful vote
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Amazing Experience
August 5, 2017

Freelancer has given me a platform to showcase my talent, passion and has helped me earn a living at the same time

Date of experience: August 4, 2017
Hong Kong
1 review
0 helpful votes
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Good Platform For Learn and Earn
August 4, 2017

Happy with employers professionalism, work quality and also suitable in time zone, would like to work more adn more in this platform.

Date of experience: August 3, 2017
Armenia
1 review
0 helpful votes
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Very good
January 30, 2019

It really works very well and helps in everything.
Of all the problems gave the correct answer and helped me understand everything

Date of experience: January 29, 2019