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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Sweden
1 review
0 helpful votes
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Keyla B
December 9, 2018

She/ HE was very professional and patiently answered all my concerns. I understood all the things that was explained to me and thereby i am thankful

Date of experience: December 9, 2018
Bangladesh
1 review
0 helpful votes
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Hi, I talked to support and he was Josie G., he provided me the link to provide feedback, he was very helpful and resolved my problem. Thanks a lot.

Date of experience: May 2, 2018
Italy
1 review
1 helpful vote
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Fast help from chat
February 19, 2018

I made some mistakes with deposit found, the help desk gave me the solution to have a refund form my error and described me how to use the deposit

Date of experience: February 16, 2018
Armenia
1 review
0 helpful votes
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Thanks!
July 23, 2019

I would say, that Milano works very good and productive!
He wanted to help me very much and I hope, that Freelancer will verify my identity)

Date of experience: July 22, 2019
India
1 review
0 helpful votes
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A great marketplace
August 4, 2017

Freelancer.com provides me opportunities to work, learn and earn globally. Thank you Freelancer.com..

Date of experience: August 3, 2017
Canada
1 review
0 helpful votes
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Went very well
January 9, 2019

They were patient and even though i probably had some simple issues that had no viable solutions, they were able to get me what i wanted

Date of experience: January 8, 2019
Pakistan
1 review
0 helpful votes
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Healthy and productive chat
March 14, 2023

Barry's attitude was very professional and I felt very comfortable with him while explaining my Job Profile.

Date of experience: March 14, 2023
Nigeria
1 review
0 helpful votes
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Pleased
January 22, 2019

Was charged and asked for a refund and they promised to do that. I am waiting patiently for the refund to reflect in my bank statement

Date of experience: January 22, 2019
Georgia
1 review
0 helpful votes
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Helped with employer issue
August 8, 2017

Antoinette B. Helped me by answer all my questions and giving me links to more questions I had as well as informing me of different policies.

Date of experience: August 7, 2017
South Africa
1 review
0 helpful votes
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Jade superstar
January 16, 2019

Jade helped me with an issue in a matter of seconds! I was like she was in the room with me, staying patient and resolving. Rocking.

Date of experience: January 16, 2019
Bangladesh
1 review
0 helpful votes
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Excellent customer service
August 14, 2017

It was really nice experience chatting with Katie. She solved my problem with a very short time and I am very happy. Katie is very helpful.

Date of experience: August 13, 2017
Mexico
1 review
0 helpful votes
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Good first experience
August 23, 2017

Although it took me a little while to understand how it works, I found it very useful and I would use it again in the future

Date of experience: August 23, 2017
Hong Kong
1 review
0 helpful votes
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Information about my Last Project
August 25, 2017

We discuss about my last project. I just inform the Help team what actually happened with my last project. They help me as per their knowledge.

Date of experience: August 22, 2017
India
1 review
0 helpful votes
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Issue regarding bad review
August 22, 2018

They resolved my issue regarding bad reviews, they clear all my doubt. Very helpful for me. Bad review won't effect on our closure of our account.

Date of experience: August 21, 2018
VE
1 review
0 helpful votes
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I got a suspicious offer and she managed to tell me that the account is illegitimate, thanks!. She answered me very well and very fast, excellent

Date of experience: September 21, 2019
Texas
1 review
0 helpful votes
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Accidentally Upgraded
August 18, 2017

Sandra was great and promptly took care of a refund when I realized I was billed automatically for a month of service after the trial expired.

Date of experience: August 18, 2017
California
1 review
0 helpful votes
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I had some issue with regard to subscription fee and it was resolved as soon as I contacted the support team, Hats off for the team.

Date of experience: September 14, 2020
Delaware
1 review
0 helpful votes
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Helpful
February 18, 2019

Hi, Katie was great and help me with my questions. Patience and helpful.
No body told me about my credits but Katie did it.
Thank you.

Date of experience: February 16, 2019
Poland
1 review
0 helpful votes
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Helpful
February 24, 2019

Easy to talk to. She understood the situation quite well and reached out to the freelancer I'm having a problem with. Onto the next step now.

Date of experience: February 24, 2019
New York
1 review
0 helpful votes
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Helpful and Courteous
November 9, 2019

I am new on the site and have many questions and Michelle A. Was helpful and courteous. She answered all my questions and helped put my mind at ease/

Date of experience: November 8, 2019