Overview
Freelancer has a rating of 4.7 stars from 19,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
It was a great experience with Russell V. He asked all about my experience and share all the benefits of the verified badge.
I was interviewed by Russell V. It was a great experience... very kind, and easy to understand. Very patient and helpful. Thank you!
Maine was an amazing agent. She was indeed help and friendly over the chat. She knew my problem and resolved it in minutes.
They are really very helpful. They always response quickly. And always give importance to the sellers. Thank you very much Freelancer support team.
I am really happy with her service a+++ Service. I highly recommend their chat support team, they are 24/7 awake for client service.
It was a pleasant experience. The support staff was very cooperative at each step, guided me through the process, and explained the issue.
I did get very good support from Javier.
I really happy to chat with him for my account's issue.
Really good supporter.
Thanks.
Very great experience to talk with the team. Help me to each and every steps to get my verified badge on the profile.
It's been great doing freelance work here at Freelancer.com. It has lots of work posted every day and most of it are legit.
Support team was great, more and more helpful. They are well communication and any type of freelancer.com problem freely asked them of question.
Freelancer develop example of platform for collaboration as should be! Not only help people to work together but as well support take care of users.
This model of working should be an example for others.
Quick and straightforward. He explained everything and was able to process the application on the spot.
It was a smooth experience getting verified. Russel was quick, asked domain specific questions and it was a glide.
Jonny, one of the verify assistants helped me a lot with instructions and directions to get myself verified!
My account is about to be suspended, and my US$450 will soon disappear. Not much for some, but I am living in a third world country and the 450 dollars will help me to live for one full month and two weeks. They asked for account verification, which included the kind of photo you see in criminals profile. Then they asked for documents I did not have. The time limit to submit these is 45 days.
I asked for options. The delay for answer a simple email was up to ONE MONTH. So, I had 15 days or less to submit something. Since I am unemployed and living with my parents, one peson in support told me "you can submit a utility bill even if it is not under your name provided that you submit a proof of relation to the recipient of that utility bill".
Then, the told me in the website these kind of documents were invalid.
I had suffered sexual harrasment due a false project I was invited. When discussing the details, I was told I should have a sex-camchat with the employer. I said no and I informed helpdesk. The told me they will take care of it. Result? The poject was still here, open, and my static of always in tima was ruined. It was not the noly one of this kind of project i was invited, alwas with the same result: "Oh, yes, we will do something" and then, nothing.
Telling this is sadistic is a little too soft for what I am feeling now.
If you want to be robbed and sexually harrassed, this is your website.
Josie G helped me with my problem and she also gave me some tips and told me how I should go to work in the future. She really helped me a lot.
It was a nice session, I did not expect to face questions about my skills but It is brought to my mind that the verified freelancer is worst it
God you guys helped me out as I was so much in trouble but got immediate response and helped me out in a quick manner glad who guys help me over here
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- Pyrmont, New South Wales, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Laura. This is Lara and I'm from Freelancer.com. I am sorry to learn about this. Please email me at larao@freelancer.com with the project ID and I will personally look into it. As for your account status, kindly refer to ticket ID GGA-208-26454 for updates. Thank you and I will be waiting for your email.