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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Canada
1 review
0 helpful votes
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Great Service
October 18, 2018

I had a problem with my account and Tory C. Provided me a great service.
He knows what he is doing. He showed a good understanding of the problem.

Date of experience: October 18, 2018
Morocco
1 review
0 helpful votes
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Lauren was very helpful
March 25, 2021

Quick, responsive and clear support. Lauren gave me in few minutes all the informations I needed so I can use the platform in the best way.

Date of experience: March 25, 2021
Australia
1 review
0 helpful votes
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Quick & Efficient
April 27, 2018

Josie was awesome and helped me to sort out an issue I had that was bothering me & giving me a headache so thank you for helping me out

Date of experience: April 27, 2018
Pakistan
1 review
0 helpful votes
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I am really impressed.
February 9, 2018

I was worried about the project fees which i lost because of this fake project. Benda really helped me out real quick. I am really satisfied.

Date of experience: February 9, 2018
Florida
1 review
0 helpful votes
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Michelle A
September 2, 2019

Michelle was thorough and very patient in explaining the billing process. I was able to get my questions answered and achieve my goal of the chat.

Date of experience: September 1, 2019
Egypt
1 review
0 helpful votes
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An appreciation for your help
October 18, 2018

I appreciate your great help and solving my problem, you did something i was worrying about, and now I'm satisfied.
By your help agent Carmen A.

Date of experience: October 17, 2018
Bangladesh
1 review
0 helpful votes
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Freelancer Staff Verified Interview
March 20, 2023

That was great experience. This interview help me to get the " Verified by Freelancer Staff " badge. It will help me to being awarded. Thanks

Date of experience: March 20, 2023
India
1 review
0 helpful votes
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Very helpful
October 18, 2018

Clear all my doubts and able adjust my account. I am very much happy with his services and he take care of my all the problems

Date of experience: October 16, 2018
Pakistan
1 review
0 helpful votes
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Great experience
June 11, 2020

It was really helpful for me thanks to your team. A new user can easily find a way how to use freelancing in a profitable way.

Date of experience: June 11, 2020
Maryland
1 review
0 helpful votes
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Support Team Help
July 25, 2020

They were able to listen to my concerns and dealt with my issues asap! They provide me strong customer service expedience that is second to none.

Date of experience: July 24, 2020
Nigeria
1 review
0 helpful votes
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Withdraw request
July 4, 2018

Josie G. Is nice talking to him. He answered all my request and i will like to chat with him over and over again, thank you

Date of experience: July 3, 2018
India
1 review
0 helpful votes
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Best Advice
August 16, 2019

He just helped me a lot and in the right way, i was very stressed but he made me clear my confusion.
Thanks a lot man.

Date of experience: August 15, 2019
Thailand
1 review
0 helpful votes
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Was asked for help a couple times but keep disconnect, finally i can make it done by Katie. I can do it easily by her guide

Date of experience: November 26, 2017
Tunisia
1 review
0 helpful votes
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Great Freelancing website!
October 31, 2018

It is a nice experience to work on Freelancer. I am using it for more than 4 years. It is always easy to use and reliable.

Date of experience: October 29, 2018
Croatia
1 review
0 helpful votes
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Josie G. Rocks!
May 30, 2019

Fantastic experience, fast solution, just what I needed. It was really easy to deal with it and what I got back was great. Thank you Josie!

Date of experience: May 29, 2019
Minnesota
1 review
0 helpful votes
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Anastasia D was very quick to respond to my issue. She confirmed my bad feelings about a prospective employer who wanted to talk to me off-site.

Date of experience: May 21, 2019
Australia
1 review
0 helpful votes
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Change score of a project
October 29, 2018

The support changes the score of one of my projects from 4.8 to 5 after my request. The fix has been made straight away and promptly.

Date of experience: October 28, 2018
GB
1 review
0 helpful votes
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Prompt and excellent customer support
November 15, 2018

I asked about my billing and I received good customer support. Freelancer is a good platform for both finding work and sending work to other people.

Date of experience: November 13, 2018
Philippines
1 review
1 helpful vote
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Quick To Respond.
December 10, 2017

The chat support team was quick to attend to some of my concerns. I had learned a lot from them. And I appreciate that a lot.

Date of experience: December 8, 2017
Pakistan
1 review
0 helpful votes
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Fee adjustment problem
July 5, 2017

I had some issue in fee adjustment of A project and i contact freelancer support and find Barry, he was very helpful and quick.

Thanks Barry

Date of experience: July 4, 2017