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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Pakistan
1 review
0 helpful votes
Follow Irshad F.
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Great
August 12, 2022

I approached freelancer team Via email and also via Facebook both responses was excellent Keep it up

Date of experience: August 12, 2022
India
1 review
0 helpful votes
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I am satisfied.
February 23, 2018

It's overall good experience with Josie. She addressed me good advice and I will wait for employer to contact me and then proceed ahead with project.

Date of experience: February 23, 2018
India
1 review
0 helpful votes
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I was helped by Jennifer M. And I am very happy with the service. She was polite, understanding and very precise in her solutions.

Thank you!

Date of experience: June 21, 2019
Indonesia
1 review
0 helpful votes
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Great assisstance
September 10, 2019

Very good agent, give a clear and great help me as a new freelancer user. I give five stars for you. Such a humble agent. :)

Date of experience: September 10, 2019
India
1 review
0 helpful votes
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Support from Katie R
January 14, 2018

Katie is very patient and helpful and answer my all questions. It is nice to feel you're talking to a human being rather than a robot.

Date of experience: January 12, 2018
PS
1 review
0 helpful votes
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We are so depressed!
December 15, 2022

We are so depressed while our request was very simple and it didn't take enough time to negotiate, it seems as it was ready to answer.

Date of experience: November 15, 2022
Indonesia
1 review
0 helpful votes
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Expense payment
November 15, 2020

I said thanks to Ashton D. To solve my problems in a fast response. Now, my membership has been activated after my expense payment has clarified.

Date of experience: November 15, 2020
India
1 review
0 helpful votes
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I think this is a good platform provided you get jobs to do. A bit difficult though to find jobs as there is lot of competition.

Date of experience: October 10, 2020
Pakistan
1 review
0 helpful votes
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Freelancer review
December 19, 2021

Overall good. But They have to work on their interface it is a little difficult for new clients to understand it. They should make it user-friendly.

Date of experience: December 19, 2021
Pakistan
1 review
0 helpful votes
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Have a good patience, and understand
June 14, 2024

Very good very good very good very good very good very good very good very good very good very good

Date of experience: June 4, 2024
Ukraine
1 review
0 helpful votes
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GOOD
October 19, 2021

I think I am very satisfied with your service.
I will introduce to my friend about freelancer, and i will let them work in here.
Thanks

Date of experience: October 19, 2021
Canada
1 review
0 helpful votes
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1st support request from freelancer
June 3, 2019

Great help from Jennifer M which make me satisfied with your service and support,
Thank you to freelancer company and the customer service department

Date of experience: June 1, 2019
Pakistan
1 review
0 helpful votes
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Verified Badge verification call.
December 6, 2023

I had a wonderful experience talking to Chelsea V. It was a professional call with a friendly environment.

Date of experience: December 6, 2023
Bangladesh
1 review
0 helpful votes
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1. Video Editing through (Adobe Premier, Adobe Aftereffect)
2.2D Animation, Composition, and Visualisation through (Adobe PhotoShop, Adobe Illustrator and
Adobe After Effect)
3.3D Modelling, Texturing, Animation, and Rendering through ( Cinema 4D, 3D Max, Realflow)
4. Game Design and Modelling through (Cinema 4D, 3D Max)
5. Television Commercial, Social Media, Like Facebook, Instagram, and other Ads for Special Brand/ Product

Date of experience: December 21, 2023
Nigeria
1 review
0 helpful votes
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My experience with thebcustomer.service was the best so far it was so fast and easy to attend to me.

Date of experience: March 31, 2024
Netherlands
1 review
0 helpful votes
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Rhian C
September 21, 2019

Rhian spent a lot of time helping me sort out a problem with the chat function. Rhina pored over screenshots, tried different things. Problem solved

Date of experience: September 21, 2019
California
1 review
0 helpful votes
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Awarded wrong design! Help!
June 20, 2022

YOu online virtaul agent Roxi was very fast and efficient at fixing my late night error... error corrected and back to the real winner... thankyou!

Date of experience: June 20, 2022
Mexico
1 review
0 helpful votes
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Nice service
April 18, 2018

It was a great and fast sirvice!
Very polite, great job! Id like to have the sam eperson solving My doubts and maybe, future problems!

Date of experience: April 17, 2018
Serbia
1 review
0 helpful votes
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Help about id verify
November 2, 2020

Great expirience, man told me that i need to wait 48 hours... Problem was that i didnt get clear answer on email from freelancer platform..

Date of experience: November 2, 2020
Pakistan
1 review
0 helpful votes
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Verification issues
December 21, 2022

I would like to say that Rusell V has finally approved my client identity as it was due from atleast 20 days. Thanks rusell v.

Date of experience: December 21, 2022