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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I would like to tell my experience. Is when a fake employer accepted all bids, and no response for the project. But freelancer charged fee deduction of the percentate from the project price., freelancer can charge fee., but the employer should pay for the milestone. Then we can pay the fee, but for fake employers, and dummy employer, we are getting burning our pockets with the fee.
I hope its a bit hard. And suffering like this.
There's just two things wrong with freelancer.com. First, the front end of their accounting process is a bewildering maze of tabs and subtabs. Good luck figuring out what you actually paid for - they take the money out of your account as soon as you award a bid. Secondly, every freelancer I hired used their lack of English to weasel out of finishing their projects and there's no recourse to argue the fact. Stay away from freelancer.com, you'll find yourself mired in a nightmare.
This web site is scam. I honestly completed work for one of the projects on their website and received $150 to my account balance on freelancer.com. But I couldn't withdraw the funds - they just cancelled withdrawal request. I contacted their support and they said that my customer issued chargeback and that's why they cannot give me my money. BUT MY WORK WAS ALREADY SENT TO THEIR CUSTOMER and he is using it FOR FREE NOW. I then started to work on another project for $200. I received payment for that project. But again failed to withdraw it. This time they said that they cannot process my withdrawal because my "customer has issues with his account". After I asked how issues with my customer's account relate to this if he already transferred payment to my account I did not receive any clear explanation. Their support is horrible. They always refer you to another department, team, etc. Why me as a customer should care about their company's internal structure? Why I cannot just receive clear explanation. So, the result is - they stole $300 from my account. I do not recommend work on freelancer.com under any circumstances. Avoid this scammers.
Be carefull, they are SCAM. I opened account for our legally registered company, hire one person for one work and put $150 in milestone. Day after this they immediately suspend our account with $200 in full balance, after I provide ID from me and they still refuse to reinstate account with our money in. They need to reply/if 2-3 days, before I upload funds in account they reply in less than 1hr always. They can not require any ID from own customers as they don't have this in terms of service and they are not any type of bank.
THEY JUST WANT THAT YOU UPLOAD FUNDS AND THEN YOU WILL NEVER SEE IT AGAIN, I already call my bank for Chargeback so I will not have loss, but il never again use it!
FREELANCER.COM SCAM REVIEW
Rentacoder is good for certain types of software development projects - I've used Rentacoder several times and have had mostly good experiences. These are my takeaways:
- Make sure the project deadlines are well-defined. Coders have a tendency to over-promise and therefore projects can drag on and on unless you set strict deadlines and stick to them. Rentacoder's dispute resolution system works well so don't be afraid to use it.
- Complicated projects are hard to manage remotely. Small, simple projects work best on Rentacoder.
- Rentacoder ratings are generally correct. If someone is highly rated, they are usually capable and responsible.
- Prices are generally cheap on most projects so it can make sense to give bonuses for extra work or to incent your coder to finish more quickly.
- Rentacoder prices are generally a lot lower than using a software development firm and can even be lower than using an India-based firm since coders are typically bidding as independent contractors.
- Try to find coders that have had experience doing precisely what you are looking for (you can read this in their profiles).
Hope this is helpful.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.