FreelancerReviews 5,586

I have been with freelancer.com for many years (since vworker time), but actively been working there for the last 10 months or so. They seem to be worried about their commission only. The help desk is taking easy ways out instead of reviewing a matter in a fair and objective way. My personal experience is getting bitter and bitter day by day. An employer is cheating me not paying the major part of the fee (but freelancer had their share already and they are happy and not caring us anymore after), but after reporting this matter and even after several weeks, both the employer and the help desk is not responding. When asked the last time, only then they sent me an email saying I have exchanged my contact details and have completed the transactions outside the freelancer system, so this is not out of their authority. This is insane and gross careless statement. I have not done both, and they can verify this very easily by reading the chat between the employer and me, if they want (I had asked to do so too) My problem was how they could come to such wrong conclusions and be so stupid. I am looking for contact details of higher authorities to report this type of harassing behavior. Because it's now a quoted company, authorities must regulate this kind of injustices as I think.

Our record shows that the payment that your employer released to you for the projects was reversed because they are currently having issues with their account. As per protocol, we have reversed the transactions that your employer have made to its original source. We are unable to provide you with further information regard this issue because of our Privacy Policy.

So the gist of this is 'employers come find work for free over freelancer'?
If it is the employer's fault why penalize the freelancer?

Freelancer.com withholds my money for 3 weeks already.
The payment was scheduled to 22/may/2014, today is the 24/may/2014 and they still did not process my request. I wonder if they ever will….
Their support does not know what to say.

This company seemed like a big SCAM. They simply withhold your money for no reasons and then no one knows if you ever will cash on your earnings or not.
This company should closed down for fraud.

They limited my account and detained my money without clear reason!. They ask me to upload some docs to verify my self and asked me about an employee.

There are more than $600 in my account.

I uploaded all documents they required and I answered all questions and they accepted my docs after more than 5 five attempts.

In the end, they stipulated that my employer has to upload his documents to verify their account then they will resolve the limitation for my account!

I told them, this not my problem you can ask my employee to do what you want but this isn't my problem but insisted that.

FREELANCER.COM = awful
Don't waste your time, defiantly Elance is more responsible. It seems, FREELANCER.COM wants to keep my money in its pocket. I've done 3 project there but when I tried to transfer my money, my account was get limited. Funny. I've sent all required as they want but they did not answer, I've sent more than 24 message to different parts, even Marcus, but NO ANSWER. I've tried to define a project in FREELANCER.COM and spent my blocked money in their site but it was impossible to spent my money. It seems they cheated me. Elance undoubtedly is VERY BETTER.

Oooo censorship about freelancer site:)
Freelance Ltd is supplying people with slaves, so, they they exploit them for one USD per hour. Check this:
Fraud - fake reviews to make influence on beliefs of people/customers in product:
https://www.freelancer.com/projects/Internet-Marketing-Marketing/iTunes-App-Store-Reviews-Ratings.html

20 hours per week for a monthly salary 250 USD, it is 4 hours per day from monday to friday, 80 hours per month, 3 USD per hour.
https://www.freelancer.com/projects/Internet-Marketing-SEO/Create-backlinks-youtube-videos.*******.html

There are many more, very often one USD per hour.

Freelancer.com stole 150 USD from my 1 month old account, The story is, an employer who awarded me his project, Once the project awarded to me; freelancer.com withdrew 150 USD from my account without receiving any money yet from the employer. After that, the employer CANCEL the project, and the only result is that Freelancer.com took 10% of a money that I didn't have them yet from this project; because is it cancelled. This is a policy to steal people money and every body should work to help the humanity and Close this website. DO YOU think it is Fair or logic or correct that Freelancer.com withdraw 150 USD from me without even starting the project or having any money from the employer in my account? Of course their support didn't respond to my email, and now I will do my best to close this website, I will complain to the official government driven complaint institute ACCC. For all of you guys interested in filing a complaint, please visit www.scamwatch.gov.au

This is a place where scam employers are supported by freelancer.com team to take your time and money.
Be careful because Employer has the ability (with the support of the website admins) to take your work and your money. And just enough to say he is not satisfied and the website will give him your money and the work you done. Organized Scam. Try to pick a decent employer which is rare.

If you are a professional freelancer then you better avoid this site, it is ok if you want get experience for free.
Once you accept project you pay 10% and if the buyer of the project cancelled for any reason you will never get any money. (It is familiar there that buyer can take your work and cancel the job and you will never succeed to get any money through dispute or anything)

You want to post a project you have to pay tonnes of fees and extra fees just to protect your privacy hide project from search engines which they happily reveal to the rest of the world which looks very bad for the business.

Imagine if everyone knew where you got your logo, site etc by simply searching your brand name.

Thats exactly what happened with me and whats worst is other dodgy websites have indexed my project description and now I have to contact them not freelancer as they said they are not affiliated.

Look in conclusion If you want $#*!ty work and pay heaps of fees to get it done use freelancer if not there heaps of other freelancing websites which I will be using in the future.

Horrible Experience as a Freelancer- Unprofessional Employers and Freelancer STOLE FROM ME- No star at all!

I was happy to find a new opportunity for work on this site and thought all employers are serious and have their own companies. In the first month I have worked for a scam freelancer who was very difficult. I was making articles non-stop and he was asking me every half an hour if I am making progress. After 2 weeks I saw he was receiving great reviews and feedback for my work and was getting 10-20 more times money than I was for my work. So he was only using freelancers to take money.

After 4 tough and sleepless months I have finally made $300 to wake up on Valentine's Day with half of the amount gone and the other pending to a skrill account. I don't know how he did that because I couldn't withdraw any sum and normally it should be pending for 1-2 days. I contacted Freelancer and they haven't responded me for 4 days (!) but closed my account and sent me a message saying it's for security reasons. After that they have blocked my account and asked me different pictures to demonstrate it is my account! (As it I was complaining of theft if it wasn't!). After more than 50 messages, they didn't respond me what they have done with that email who withdraw my money, they didn't answered at any of my questions and only used a formal message to repeat the verifying process.
Now my account was released, but surprise, I can bid on different jobs but can't receive or send any messages and I already lost 2 jobs because I was informed on my mail that employers messaged me but I couldn't respond.
Do you want to know what is the bigger surprise? Freelancer doesn't reply at all now:)
They are a bunch of thieves with a phantom business, they haven't got any contact but mail, no phone at all.

Freelancer.com uses many ways to steal the money from freelancers. Here is my story. I worked so hard in 1 month to complete some projects from employers. And i got about $1700 in my balance. I requested the withdrawal and after 2 days, my withdrawal was cancelled. I asked support why and they told me that all my employers 're facing their account issues and ask me to contact them to resolve their account issues, so that i can withdraw my money.
I have tried to contact my employers but no response from them.
Notice that I already delivered the project to them all. I have nothing to do with them. And they have no reasons to come online and take time to resolve this bullsh! T.
In this case, my employers didn't response, i consider my money is lost and freelancer.com steals that money from me. It 's so clear.
I swear to God I never work in freelancer.com anymore.
Question to new freelancers who want to try freelancer.com: Do you dare to work if you can't withdraw the money which you spend so much time and effort to have?
Truly freelancers.com has ruined many freelancers 's life. I am one of them.

If you want your work stolen and copied? You will find it done so at freelancer.com. They do ABSOLUTELY NOTHING at all when you report an entry for stolen work, copied, stock images etc. In the last week I have seen 3 contests reward hundreds of dollars to designers who not only copied similarities of another designers work but took their actual design and submit as their own. Freelancer does NOTHING about this when you report it, post a message and link in the contest thread and if you try to contact their support team, they just refer you back to the "Report" button that does nothing at all. They allow hundred of ILLEGAL TRANSACTIONS on a daily basis and refuse to take any sort of action. Designers work are being stolen and other people making profit off of it and freelancer allows it. Thank god their are sites like 99designs and crowdsrping which allow you to make a real report with links and a description to where they actually have to follow up in 24 hours. Freelancer is just a bunch of thieves and greedy owners. I DO NOT RECOMMEND THIS SITE! STAY AWAY!

Freelancers, stay away from this site! They absolutely don't care about you! The only things they look are money (% on bid, % on payments, % on withdrawals).
You (as freelancer) didn't have *REALLY* any security about your work will be paid in full from an employer.
Yes because *ALL* payments made from an employer can be reversed on *ANY* time! And yes, their FAQ told exactly opposite.

They wrote in a ticket I opened because 320$ (yes, 320$!) was reversed to my employer that:

"Thank you for contacting Freelancer.com Support.

The reversal was caused by your employer's account issue. Since we already sent an email to your employer, and you have a copy of it, you may contact your employer directly outside our site to settle this matter."

So, if an employer fail, the freelancer, EVEN AFTER he did his job went slapped!

Really a bad bad bad bad experience...

Again, stay away...

I recently wrote a review on freelancer and not sure how to delete it from my profile.
I was in fact not assisted as I was led to believe by freelancer and have stopped using them completely. I had used a service provider on their database who I paid in full and got a website that was no operating at all. They forced me to pay before they would give me any files to check the website. I made contact with Freelancer and they refused to help me. I started using Odesk and was so surprised that I got money paid back to me twice from service vendors who had been dishonest. Saying that they have completed work that was not done. Odesk took the time to hear my case and asked for proof and returned my money. Their customer service was amazing. Freelancer on the other hand did not bother to even chef the work that was produced.

I am a long long term freelancer provider, I have almost 400 review there. A dispute arise with one of my client and I see they suspend my account. Tell me send all files to buyer resolved the issue then they remove suspension and remove my suspension.

But I already upload files to clients server and then they clear funds. But freelancer said they will reverse payment to client. Now then I transfer all files to clients and cc to freelancer site.My client check and confirm me and freelancer support that all is ok please send money to me. Several times he sent mails to freelancer support full day but he get no reply.

They are suspended my account unnecessary. They can block my account money but they total suspended my account. They break their own rule.

Most of the case all willbelevie my long experience with freelancer, they are basically work to help buyer they never help a freelancer.If you go any dispute 99% time you will not win

Now work on freelancer is very very difficult previously it was not like that.

Can you imagine a freelancer who are their clients last 9 years easily block his account. That means we have no rights. Now client is happy get everything I get nothing plus my account block.Do you want that, work here. This is critical thing but they take it like a normal things. Compare other freelancer site much much better features than freelancer.

Thanks
Laltu

Hello marcusc from freelancer.com. Why my account has been closed with 575$USD and 23$ AUD. My user name is " enamulraju " let me know the issue as i have not got any mail about this, its very sad to say that you can see that i have a good reputetion on the freelancer.com with 200+ employers. And my earning rate is 7.1. Im giving a 5* feedback to know why my account has been closed with out any notice. I hope to hear from you as soon as possible.
Thanks
Enamul